macOS Gatekeeper Vulnerability Discovered

Apple has released important security updates under macOS 11.3, in response to a serious gatekeeper vulnerability discovered by security researcher Cedric Owens.

The weakness, found in Apple’s ‘Gatekeeper’ tool which normally blocks unrecognised apps from being installed by default, allows a dangerous file to be rigged so as to not trigger the operating system’s inbuilt safeguards.

Writing in a Medium Post entitled ‘Gatekeeper Bypass: 2021 Edition’, Owens demonstrates a terrifying method by which an attacker can ‘very easily craft a macOS payload that is not checked by Gatekeeper.’

Once launched, no warning prompts prevent the user from installing just about any dangerous application, which can also communicate with external servers without even triggering App Transport Security (ATS).

The simplicity of the hack, which leverages the fact that scripts placed in Contents / macOS / directory are not checked, has been described by Objective-See as ‘massively bad’ and ‘a doozy’ of a blog post.

GateKeeper itself was originally introduced in 2012 as part of an effort to stop the spread of malware in Mac OS X ‘Lion’ v10.7.5, and was followed by enforced application notarisation in 2020 under macOS 10.15 ‘Catalina’, as Apple required software developers to have apps officially cleared for authorised use.

In response to the discovery, Apple have released macOS Big Sur 11.3 update with ‘improved state management’ that prevents the ‘bypass’ of Gatekeeper checks, and are urging macOS users to install the upgrade.

 

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Apple 2021: Spring Loaded Event

In yesterday’s Spring Loaded Event, Apple unveiled its 2021 offering to the world of technology: including the new iMac, iPad Pro and AirTag.

The iMac 2021, starting a $1499, arrives with Apple’s M1 chip which replaces the Intel Comet Lake processors from the previous year’s model – boasting 4 FireStorm and separate IceStorm CPU cores, 16 billion transistors and promises up to 3.9x faster video processing and 7.1x faster image processing.

Furthermore, the chassis has been completely redesigned with a 50% reduction in width at only ‘11.5 mm thin’ which comes in a spectrum of vibrant colours. The display is at an all-new generous 24 inches consisting of 11.3 million pixels on a 4.5k retina display – a 1080p camera is also included within the new chassis design.

Similarly, the iPad Pro 2021, now functions with the M1 Chip powering a Liquid Retina XDR display; exhibited on a 12.9-inch model screen. Starting at $749, the iPad Pro now has Thunderbolt and USB4 support which allows for increased manual connectivity to external storage, camera and accessories. The 2021 model also boasts a 12MP Ultra-Wide front camera with a 122-degree field of view enabling face tracking and camera panning for enhanced video calling.

 

The launch of the highly anticipated AirTag was an event highlight. AirTags are clip on accessories to track the items you attach them to using the Find My Network on Apple devices. These are set to be released on April 30th, 2021 and to have a price tag of £29. Apple pitch this as an expansion of the ‘Find My’ biome where the “AirTag will provide customers with another way to leverage the power of the Apple ecosystem and enhance the versatility of iPhone” – Kaiaan Drance, Vice President of Apple’s Worldwide iPhone Product Marketing.

Apple Card now allows spouses to share and merge their credit lines, have equal rights on their account and allow for over 13-year-olds to be added into the account with optional spending limits as part of the Apple Card Family. It must be noted that the Apple Card currently only operates in the US.

Apple Podcasts received a redesign of its app interface alongside a new feature: Apple Podcast Subscriptions for new podcasts, ad free listening, early access and content creator support opportunities.

The iPhone 12 and 12 Mini are now available in a purple spray colour – this is in addition to launching the MagSafe Leather Case and new Leather Sleeve in the same Deep Violet Colour Scheme.


NHS COVID-19 update blocked for breaching privacy rules

The NHS COVID-19 app, run by the Department for Health and Social Care (DHSC), has had its latest update blocked due to a breach in the privacy terms outlined by Apple and Google.

NHS Coronavirus app, available on Apple and Android devices, was designed to include a new feature that would allow users (upon showing a positive COVID test result) to upload a list of all locations and establishments they have visited using a phone scan QR code.

The Exposure Notification System built into the app’s software would then alert other users who had entered the same venue to monitor their symptoms or to immediately be tested. This update relies on location tracking for its function – a tracking type heavily reliant on Bluetooth monitoring of surrounding devices with the app installed – outlawed by Apple and Google privacy agreements.

This is the latest in a calamitous string of COVID app mishaps by the UK Government who had only recently scrapped plans for their own rival system to the Apple and Android contact tracing system.

Total development of the UK based rival tracking app cost £12 million over a 3 month period, but was eventually rejected due to battery life issues, privacy concerns over Bluetooth’s potentially invasive interaction with, and data collection from, other apps installed on the device such as Facebook and Twitter. As a consequence, the Apple and Android app was adopted even with the concerns over restrictions of location data.

As the UK returns to a quasi-normal state with Phase 2 of lockdown lifting measures being rolled out today, this news comes as a blow for the Department of Health who have released a statement reassuring the public that the update blockage does not affect the overall functionality of the NHS COVID-19 app and that there are “discussions ongoing with our partners to provide beneficial updates to the app which protect the public”

Instead of the updated version, the previous form of the app will still be obtainable in both the Google Play and iOS App Stores.


Apple M1 Silicon Chips in New Macs

Apple have announced a new range of Mac devices with Apple M1 Silicon Chips. iPad and iPhone devices have used Apple’s own ‘A’ chips for some time, but M1 will be the first Apple chipset in macOS devices – which previously used Intel chips under license.

M1 is expected to show exceptional performance – with the 8-core CPU matching comparable PC laptop performance while using only 25% of the power, and able to deliver over twice the speed of comparable PC laptop CPU performance at maximum power levels.

new macos devices

Apple claim this makes the newest generation of devices – the new MacBook Air, MacBook Pro and Mac mini – faster than 90% of PCs sold in the last year.

Autumn 2020 sees the release of macOS Big Sur, the latest update to Apple’s Mac operating system, which has been optimised for the M1 chipset and its integrated graphics – as well as offering new app features such as universality for all Mac apps across all M1 devices, and offering iOS/iPadOS apps vis macOS.

 

For Apple expertise and support, please contact our team today.

 


Apple introduces macOS Big Sur with a beautiful new design

macOS 11.0 Big Sur, unveiled in June 2020 at WWDC, is the newest version of macOS, set to be released this Autumn.

macOS Big Sur elevates the most advanced desktop operating system in the world to a new level of power and beauty.   Delivering their biggest design upgrade since the introduction of Mac OS X. Experience and enjoy Mac to the fullest, with a refined new design and the biggest Safari update ever.  Discover new features for Maps and Messages and get even more transparent around your privacy.

Mac OS X is finally finished, with Apple confirming that it’s officially moving to macOS 11 after almost 20 years of OS X (or macOS 10).  This fall, users will finally be upgrading from the 10.X versions that Apple has been using for nearly two decades to version 11.0.  It’s ‘MacOS’ from now on, much like ‘iOS’ and ‘iPadOS’.

Safari Updates

Safari is packed with new features, including a customisable start page, elegantly designed and more powerful tabs, quick and easy translation, and a new Privacy Report.  A new weekly Privacy Report on your start page shows how Safari protects your browsing across all the websites you visit.  Users can choose when and which websites a Safari extension can work with, and tools like data breach password monitoring never reveal your password information — not even to Apple.

In the biggest update to Safari since its original launch in 2003, the world’s fastest browser is even faster, providing industry-leading speed and battery life.  Tabs have been entirely redesigned to make navigating with Safari faster and more powerful by showing more tabs onscreen.  Displaying favicons by default to easily identify open tabs, and giving users a quick preview of a page by simply hovering over the tab.

Other newly Updated features

The updated Messages app lets Mac users send and receive more personal and expressive messages, and easily keep track of and interact within group messages. Maps also offers an all-new experience with immersive features for exploring and navigating the world.

macOS Big Sur delivers a spacious new design that makes navigation easier, while putting more controls at users’ fingertips.  Overhauling everything from the curvature of window corners to colours and dock icon designs.   A refreshed Dock displays thoughtfully designed icons that are both uniform and consistent in shape to match others in the Apple ecosystem.  Buttons and controls for apps appear when needed, and disappear when not in use.  The entire experience feels more focused, fresh, and familiar, reducing visual complexity and bringing users’ content front and centre.

The customisable menu bar features a new Control Centre, delivering instant access to the controls used most, from the desktop.  And a new design for core apps brings more organisation to multiple open windows and makes interacting with apps even easier.

macOS Big Sur is available to developers, with Apple planning to make a public beta available to public beta testers next month. When it launches in the fall, macOS Big Sur will be a free update for all compatible Mac models.

 

For Apple device expertise and IT Support, please contact our team today.


Mid-market iPhone SE relaunched by Apple

Apple have launched a new mid-market iPhone, the iPhone SE, to popular aclaim.

Similar to the iPhone 7 in appearance, this more baseline model of iPhone is designed to broaden the user-base of Apple’s popular iPhone range into the territory of more budget Android smartphone alternatives.

Not that Apple have scrimped on the technology – even the more basic SE includes an A13 Chip, 4.7-inch Retina HD display, and the ‘best single camera’ system on an iPhone ever (as opposed to the multi-lens affairs on more premium iPhones.)

In a nod to the World’s current Coronavirus difficulties, the SE also contains the original TouchID fingerprint sensor, so that users can still unlock the screen without removing facemasks.

Like it’s experimental predecessor, the 2nd-generation SE will also be available at more affordable prices: including £10.99 a month, or £279 upfront via Apple trade-in, suggesting there will soon be some very cost-effective deals reaching customers on the high street. To thin Apple’s extensive iPhone range, the iPhone 8 will also be discontinued.

Apple’s physical high-street stores remain closed due to Covid-19 lockdown – however online preorder begins from Friday 17th April, starting at £419.

For technical expertise and business mobile, please contact Lineal today.


macOS Catalina Released

Apple have released MacOS Catalina, 2019’s update to the Mac’s leading operating system.

Catalina introduces a number of new features, including ’Sidecar’ dual display, new media systems, Mac Catalyst for developers and Screen Time activity monitoring.

Although we say it every year, the endless march towards a unified Mac/iPad operating system feels another step closer: macOS Catalina introduces ‘Sidecar’ – which allows an iPad to be the secondary monitor for your MacBook. In addition to being a smart productivity trick for those needing extra screen space, the iPad is able to perform new functions such as an extra high-resolution display for those with impaired vision.

MacOS Catalyst, released in the latest version, also makes it easier for app developers to publish their apps across both MacOS and iPadOS operating systems, with the implication being that Apple see the devices as very much part of the same software universe.

Apple have shuffled their media services options around this year – replacing iTunes with new services named Apple Music, Apple Podcasts and Apple TV. In addition, the new Apple Arcade gaming subscription service has been launched, with a fixed-subscription service for an unlimited package of games.

Screen Time introduces activity monitoring, with either productivity or parental control clearly in Apple’s sights. Downtime allows users to share time away from the screen, categories or individual apps, and includes shared visibility across multiple apple devices.

As always, it’s worth waiting a short time for others to discover any early release-bugs in the new operating system update, before updating promptly.

 

For Apple device expertise and IT Support, please contact our team today.


iPhone 11 Refocuses on Photography

Apple have made headlines this week with the release of new iPhone 11 models at their annual Autumn hardware release event.

New models include the mid-range iPhone 11 ($699), and flagship iPhone 11 ‘Pro’ ($999) and ‘Pro Max’ (6.5” larger form factor) options.

The latest design has divided opinion – with the irregular hole design of the extremely powerful triple-camera on the iPhone 11 Pro and Pro Max models in particular unsettling those with trypophobia.

On paper however, some truly impressive camera features have been included as a result: including wide-angle and night-mode photography that is finely optimised for low light levels, as well as 4K and even 120fps slow-motion video recording.

Apple have heavily doubled-down on photography and videography for the selfie-generation this year. The cluster of three telephoto lenses even theoretically allow the user to shoot different shots simultaneously from the same iPhone, although it’s hard to imagine anyone but the keenest of photography nerds making use of such a feature.

 

iphone 11

At $50, the standard dual-camera iPhone 11 more affordable than last year’s iPhone XR, and there’s a hint that Apple are calibrating for the sweet-spot of what consumers will accept at a time when Apple’s critical new hardware sales are actually declining. However, as numerous publications have noticed, the lower value of the pound is likely to make the current generation of iPhones still feel more expensive for UK customers.

Other headlines are as expected: Apple have extended battery life once again, offered a new range of colours, the ‘toughest glass ever‘ and stated a revised focus on device privacy, one of the remaining key strengths of Apple devices over Google Android rivals.

In a throwaway line, it was also confirmed that iPhone 11 will be ready for Wi-Fi 6, but not 5G – a subtle suggestion perhaps that Apple believes 5G may be an innovation still slightly over-hyped by the tech industry. Perish the thought.


iPhone 11 Set to Launch

Apple have officially announced their expected launch event for the iPhone 11, for Tuesday 10th September 2019.

The invite, issued ‘By Innovation Only’ doesn’t give much away about what we can expect to see, although Apple devotees have noted the similarity between the glassy colouring of the teased Apple logo and the original Apple Emac’s famous colourful style from the early 2000s.

Rumours circulating online suggest Apple may be planning multiple iPhone 11 models – with square multi-lens camera clusters and glassy coloured casings, photos of the materials or which were leaked online in May.

Remaining releases are likely to be mainly iterative, including iOS 13 for iPhone, iPadOS and even WatchOS 6. MacOS 10.15 Catalina is also expected to be a key part of Apple’s showcase.

The tech giant is likely to see the iPhone 11 announcement as a chance to help reverse hardware sales trends – which Apple now curiously no longer publishes in full, asserting that devices sold is ‘less relevant today than it was in the past’ a likely marker of the iPhone market slowing down as consumers hang on to their devices for a longer replacement cycle.

Apple is also expected to launch it’s own gaming service, dubbed Apple Arcade, as an online subscription service akin to an iTunes for gaming – just one example of how the company is increasingly re-focusing its efforts on premium service offerings, rather than luxury hardware.

 

For Apple hardware, expertise, accessories and support – please contact our team today.


The power of mac taken further with macOS Catalina

Due out this Autumn (2019) is macOS Catalina – Apple’s latest new operating system for the Mac range.

MacOS Catalina is currently in Beta, so it’s unclear exactly how the final update will look. However it appears once again that Apple are increasingly blurring the boundary between Mac and iPad, as well as doubling-down on a rich media experience:

…MacOS Catalina gives you more of everything you love about Mac. Experience music, TV and podcasts in three all-new Mac apps. Enjoy your favourite iPad apps now on your Mac. Extend your workspace and expand your creativity with iPad and Apple Pencil.  Discover smart new features in the apps you use every day.  You can now take everything you do above and beyond.  With macOS Catalina, the apps you love are now more beautiful and intelligent making your everyday tasks easier than ever.”

Apple’s decision to replace iTunes also receives its own sales pitch as part of the new operating system’s roll-out:

… iTunes forever changed the way people experienced music, films, TV programmes and podcasts. It all changes again with three all-new, dedicated apps — Music, Apple TV and Apple Podcasts — each designed from the ground up to be the best way to enjoy entertainment on your Mac. And rest assured: everything you had in your iTunes library is still accessible in each app. iCloud seamlessly syncs everything across your devices — or you can back up, restore and sync by connecting the device directly to your Mac.”

In addition, some of macOS Mojave’s ‘focus’ tools are being extended, in the hope of making your Mac use more productive – in addition to advanced voice control.

… macOS Catalina brings all your favourite Screen Time features to Mac, giving you greater insight into how you’re spending your time. Monitor usage, schedule downtime, and set limits for both apps and websites across all your devices. Enhanced security features better protect macOS against tampering, helping to ensure that the apps you use are safe, giving you greater control over access to your data, and it’s even easier to find your Mac if it’s lost or stolen.”

Apple is expected to release macOS Catalina free of charge to all users, and is currently in a testing phase. We do not recommend Apple users seek to move to Catalina just yet, as final version bugs may still be identified during the public beta.

 

For Apple hardware, expertise and support, contact Lineal today


Rumours point to new Mac Pro to be launched at WWDC next month

The current Mac Pro computer debuted back in June 2013 with an upgrade consequently in the winds.  Reports suggest that a fresh model may finally see the light of day in the first week of June. According to sources, Apple will be revealing its new Mac Pro at the World Wide Developers Conference. 

Given that the Pro targets demanding pro-users, like Architects and Developers, it makes sense for the new Mac to be revealed here.  With super fast processors, more maximum RAM, better GPUs, and a slew of other improvements, almost certainly make this the most powerful and capable Mac Pro Apple have ever launched.

The new design will better accommodate future upgrades and higher-end hardware. Apple says the design of the current high-end device has restricted the company’s ability to upgrade it, necessitating a total redesign.  Internal expansion and dual-processor options are key aspects on the wish list of improvements.  The actual capabilities of the most recent creation are however still a mystery.  

Aside from a revised Pro, there are rumours that Apple is developing a high-end high-throughput modular system.  This will facilitate regular upgrades to meet the needs of Apple’s pro user base. It will ship alongside an upcoming Apple-branded pro display, which rumours suggest will be 31.6 inches with a 6K resolution.  With “outstanding picture quality” enabled through a new Mini LED-like backlighting design.

For IT expertise please contact Lineal Software Solutions Ltd


iOS 13 Rumours hint at big changes for iPad

Online rumours about the release of iOS 13 have suggested Apple may be about to add a number of ‘Mac’ style features to their touchscreen-based operating system.

Among the improvements hinted at exclusively by 9to5Mac for release at Apple’s Worldwide Developer Conference in June, iOS 13 looks set to include system-wide dark-mode and high-contract display versions, a less intrusive volume control, new font management, desktop-version website priority and new ‘Undo’ controls.

Most importantly, iOS 13 is rumoured to include a kind of panel-based app container system, allowing users to more easily control screen space and switch between applications smoothly.

If true, the move will be seen by many as the first confirmation of a long suspected plan by Apple to begin merging their two main operating systems, iOS (for iPhone and iPad) and MacOS (for MacBook, iMac and Mac mini ranges) for a more common experience across Apple’s range of devices.

Numerous concept images of what the proposed iOS might to look like have appeared online, although Apple aficionados may note that dark-mode would display very differently on OLED devices to non-OLED ones.

Recent iPad Pro advertising, which asks ‘What’s a computer?’ suggests that much like Microsoft, Apple is preparing for more capable tablets to increasingly replace traditional laptops for work computing.

 

For Apple equipment and expertise, contact our team today.


New Mac Mini and MacBook Air announced by Apple

Apple have announced three new Apple products in their Autumn Keynote product release – including a new Mac Mini, MacBook Air and iPad Pro.

The new devices eliminate creeping gaps in the Apple product range, finally replacing legacy devices long overdue a refresh. The Air (released in 2011) and Mac Mini (2013) both receive a significant upgrade in design and more powerful technical specifications.

The new Mac Mini has been upgraded to to 3.6Ghz processor, 8GB of memory and 128gb all-flash storage. For power users, the specifications inside the new Space Grey casing can be pushed higher – up to 4.6Ghz 6-core i7, 2TB SSD and a staggering 64GB of memory likely to please even the most demanding of photo-editors.

Speaking from New York, Apple CEO Tim Cook confirmed rumours from earlier this year, and pitched the releases as a move to assist ‘creatives’, acknowledging that customers from Apple’s most loyal business sector would be anticipating convenience and more powerful hardware from the upgraded models to support their creative work.

Macbook Air 2018

The new MacBook air is an astonishing work of portability, at just 15.6mm thick (around 10% thinner even than the 2011 version) and incorporates a retina screen, Thunderbolt 3 Ports, Touch Sensor and many other recent staples of the current MacBook and MacBook Pro range.

A 100% recycled aluminium shell on both devices also demonstrates Apple’s increasing environmental awareness, and serious efforts have been made to decrease plastic consumption to manufacture the inner workings of the device.

iPad Pro receives updates handed down from the more successful iPhone range, including FaceID, edge-to-edge screens and a thinner shell (equating to 25% less volume than previous models) charged by USB-C and including the A12X chip.

Apple claim the increase in core-count equates to a huge jump in processing speed – making the Pro technically faster than 92% of all portable PCs, and even able to generate complex Autodesk objects or run games at 120 frames per second. If true, this represents an enormous leap in capability, positioning the iPad Pro as a true competitor to performance laptops.

2018’s Macbook Air will be priced from around $1,199, and Mac Mini/iPad Pro from around $799, at time of writing, and will be available almost immediately.

 

For Apple hardware and expertise, contact Lineal today.


Apple debuts iPhone XS

Apple have announced the iPhone XS, iPhone XR and fourth series of Apple Watch as part of 2018’s Apple Keynote Address at the Steve Jobs Theatre.

The iPhone XS, currently available for £999 pre-order for the 5.8” version, or as a ‘Max’ 6.5″ version at an eye-watering £1,099, will include an A12 Bionic chip powered by longer life batteries and driving the highest quality screen currently available on a smartphone.

Interestingly, Apple will also be debuting a more mid-range iPhone XR, with a range of colours, a new liquid retina screen positioned in a similar corner-to-corner style, and the same headline A12 Bionic chip specification. Updated 12MP camera technology allows each iPhone to introduce accurate depth of field in portrait mode,  and Apple have continued their glass-first theme to ensure all three versions of the latest flagship iPhones are waterproof.

iPhone XS

For Apple Watch Series 4, Apple’s design team have rounded the edges to create a less square device, and re-oriented the more customisable watch face to make better use of the screen corners. The re-designed device will also include some new tricks: including electrodes able to take an electrocardiogram, and fall-detection should the wearer suffer an accident.

Each new product also corresponds to a drop in price of previous generations of Apple technology – including the Apple Watch Series 3 being reduced to a more affordable £279.

While the quality of Apple’s touchscreen products never fails to impress, Team Lineal were left wondering whether the Mac range will ever receive a new release. Predictions of a new Mac Mini, a new Mac Pro, and even the widely rumored new Macbook Air, were revealed to be unfounded.

Apple’s reliance on new iPhone sales is well-documented, with the popularity of the high-quality public-oriented product line pushing the tech giant to become the world’s first trillion-dollar company over the Summer. For at least another year, Apple’s focus has remained ‘business as usual.’


Preview: macOS Mojave

Due out this Autumn (2018) is macOS Mojave – Apple’s latest new operating system for the Mac range.

Named after the arid desert in the Western United States made famous by movies of the same genre, macOS Mojave has been widely pitched as a usability update with a range of new features designed to make it easier for users to stay ‘focused’.

Headlining Mojave will be the new system-wide ‘dark mode’, allowing users to swap between lighter or darker macOS theme to make their Mac less sleep-disruptive and easier on the eye, particularly at night-time.

Far from just being a black background however, Mojave rather artfully adjusts the entire theme and default background through a gentle ‘morning/day/evening/night’ cycle.

There are plenty of new tools too: the desktop can now sort files by type using ‘stakcs’, search by image, and quick edit PDFs and screenshots via Preview.

The tech giant, which recently became the world’s first trillion-dollar company, has also been rumored to be planning new MacBook Air, and Mac Mini devices for release later this year, both of which would coincide neatly with a fresh operating system with the theme of keeping macOS a highly ‘convenient’ system for all settings.

The MacBook Air hasn’t been fully refreshed since its launch in 2010, and the Mac Mini since 2014. While the former occupies a crowded space of various other MacBook and iPad sizes, the latter is long overdue for a replacement.

In a possible nod to the limited physical space where such devices might be used, Mojave can also detect photos automatically from your iPhone and insert the image on your desktop app, into a document or file.

However, an additional update, which Apple initially suggested would allow FaceTime video conversations expand to include up to 32 participants, has been bumped back to a later release.

Apple’s ninth Mojave beta was recently released for public testing, indicating that the full autumn release to the wider public is now not far away.

 

For Apple hardware, expertise and support, contact Lineal today

 


Apple fixes MacOS Root Password security blunder

Apple have issued a fix for yesterday’s severe security alert, after it emerged the tech giant’s High Sierra operating system would allow access to many users’ MacOS Root User without entering a password.

The story caused alarm around the world, as Mac users discovered full administrator control of their device was available to anyone within reach of the keyboard.

Discovered by a Turkish developer who tweeted it to Apple Support, Lemi Ergin, the widely publicised fault is believed to affect all Apple MacOS devices (such as the iMac and MacBook ranges) running version 10.13.1 or newer.

Mr Ergin has since published an article on Medium defending his decision to flag the vulnerability publicly, arguing that despite the security flaw being public knowledge on the Apple Developer Forum since 13th November, Apple had failed for resolve the issue.

Yesterday Lineal published guidance to all our Mac clients, advising caution over the physical security of Apple hardware, and explaining the need for users to set a new root password to temporarily secure their Mac while Apple worked on a security fix.

Security update 2017-001 is now available via the App Store, and Apple have even taken the almost unprecedented step of forcing 10.13.1 devices to update automatically.

MacOS root

The failure to set a random default MacOS root password (a fundamental technical security feature) once again calls into question the recent competence of Apple’s historically excellent quality control and product testing, and may slow the adoption of the firm’s latest flagship operating system. The widespread media publicity surrounding the story is also likely to undermine Apple’s long-held reputation for security on Mac devices.

Apple issued an apology, stating ‘We greatly regret this error and apologise to all Mac users.”

 

For Apple assistance and support, contact Lineal’s IT team today.


iOS 11 Mail App hits the rocks

iOS 11 users who updated their iPhones and iPads this week have been given a nasty shock, upon discovering Microsoft email services will no longer function correctly.

Apple are reported to be ‘working closely’ with Microsoft to resolve the issues – affecting compatibility with Microsoft Exchange 2016, Office 365 and Outlook.com – which display an error message informing users that their mail account “Cannot send mail. The message was rejected by the server.”

One week on from Apple’s flagship iPhone X launch, the problem leaves the tech giant with a public relations headache, as early adopters of the newest touchscreen operating system rush to complain online.

Until this recent development, Office 365 had proved hugely popular with iPhone and Mac users – allowing them to plug Microsoft cloud infrastructure, for dull company email and calendars behind the scenes, into their favoured Apple devices and applications for a a more enjoyable user experience.

Rubbing salt in the wound, Microsoft also published an official support warning on Tuesday, rather mischievously entitled: “You can’t send or reply from Outlook.com, Office 365, or Exchange 2016 in iOS 11 Mail.app”. According to MacRumors, beta testers (including engineers at Lineal) were raising the Microsoft email service problem as early as July, although it appears to be unresolved by Apple’s developers.

Users urgently needing email are advised to download the Outlook for iOS app from the App Store as a lifesaving alternative, suffer a more Microsoft branded email experience, and await rescue from Apple bug fixers.


Apple launches the iPhone X

This year’s new iPhone X and iPhone 8 have been released by Apple at 2017’s keynote address at the new Steve Jobs Theatre in California.

The future is here, albeit a week after the rest of us found out of course – large parts of Apple’s keynote address leaked to a number of technology news outlets just a few days ago, somewhat undercutting the surprise.

Rumours had been circulating of a full screen, super-expensive iPhone model without a home button – and Apple delivered it artfully in the form of a new iPhone generation and new flagship model, where the “device disappears into the experience.”

While the iPhone 8 (and Plus model) appear visibly similar to previous models, the eye-wateringly expensive iPhone X ($999 or £999, available for pre-order from the deck of your yacht from October 27th) if anything, begins to look less like an iPhone in pursuit of screen space.

All the usual tweaks have been repeated – the new models are slimmer, more powerful and boast longer battery life, a fresh outer-case and in particular, dramatically sharper OLED screens that squeeze the most from the stunning new design. So far so Apple.

On the iPhone X the removal of the Touch ID fingerprint sensor from the front face necessitates the introduction of a new Face ID authentication tool using the 7 mega-pixel front-facing camera, which ‘sees’ whether the user is the correct person to unlock the phone.

A spin-off of the Face ID authentication is the ability to track users faces for other purposes – such as customised animal emojis copying your facial expression, henceforth known as Animojis.

Updated Apple Watch ‘Series 3’ and 4K HDR Apple TV models were also announced, bringing those ranges back up-to-date again. Apple’s new wireless charging station will be able to charge several devices simultaneously, and the glass outer shell of the new iPhone models has been chosen to help optimise this inductive charging.

Apple’s share price has been on a roller-coaster ride since yesterday: a decline during the keynote address itself, which media outlets enjoyed blaming on an unfortunate technical glitch which left Apple exec Craig Federighi temporarily unable to unlock the screen of the iPhone X whilst on stage, was in fact more likely to reflect the announcement that new model won’t actually be sold until Q3.

This leaves a few more months until the iPhone (and almost solely the iPhone) gives Apple the accolade of becoming the World’s very first trillion dollar company.


The terrifying new iMac Pro – and why it can’t be built (yet.)

Intel have caused widespread confusion amongst expectant Apple iMac Pro customers, following an announcement that their new processors won’t actually be powerful enough for the new iMac Pro.

Apple’s upcoming new flagship iMac is set to be high-powered in the extreme, supposedly boasting up to 18 cores running at 4.5Ghz, up to 16GB RAM and 4TB of SSD storage.

Unfortunately, Intel’s new server-grade Xeon ‘Purley’ processor chips and specifically the fastest Intel Xeon Gold 6144 which will soon be available, can only reach a turbo-boosted 4.2Ghz at best.

This leaves Apple either falsely advertising the specifications of their upcoming new iMac Pro, or unable to build the device pending further developments. It’s unclear whether this was simply a miscommunication between Intel and Apple, or whether Intel have embarrassingly fallen short of some previous agreement during research and development.

The new iMac Pro isn’t actually due to be released until December 2017, so there’s still time for Apple to manoeuvre on the exact details of the Pro’s staggering specification.

The ‘Most Advanced Graphics ever’ includes the new Radeon Pro Vega GPU: able to handle all the next-generation 3D-rendering, virtual reality and machine learning tasks one would expect from a ground-breaking Apple device which will need to last several years of technological advancement – and justify a $4,999 (starting) price!

It appears that rather than replacing the existing cylindrical Mac Pro, the new ‘most powerful’ device in Apple’s range will simply combine the 5k retina display as part of the iMac Pro package, perhaps correctly reasoning that the space-grey behemoth will already be the reserve of premium customers.

Apple remains particularly strong within the creative sector, and the new iMac Pro almost looks like a gauntlet, thrown down in challenge to the most processor-demanding architects, animators or video-editors to do their worst.

Once it can actually be assembled that is.

 

For Apple hardware, expertise and support: contact Lineal’s IT Support team today


Apple macOS High Sierra reaches new heights

Apple’s second beta of macOS High Sierra has been made available to testers, following initial unveiling at the 2017 Worldwide Developers Conference.

Early indications point to High Sierra being a heavily-media themed update to Apple’s most recent operating system. In addition to the new Apple File System (APFS) already in use on your iPhone’s media-heavy storage, a new ‘High Efficiency Video Codec’ and compatibility with Virtual Reality technology is being introduced.

All the additions have been made with the dominance of flash-based SSD storage in mind, and the mind-boggling files sizes now generated by visual media. HEVC in particular will compress high-quality video more than 40% more than previous codecs, helping save space on your ever-slimmer MacBook. 

Metal 2 adds new under-the-hood abilities to each Mac’s GPU to support machine learning and VR, as well as external device GPUs for the peripherals required to support these mediums.

The ‘elevated’ generation of updates to macOS software also includes speed and privacy additions to various default apps, including Safari. Developers have tinkered with the controls and abilities of Apple photos to make it more intuitive, and users can look forward to a little more humanity from Siri.

Apple is expected to release macOS High Sierra in the Autumn free of charge to all users, although (with caution) technically capable enthusiasts can be among the first to try the beta here.

Lineal have more than 30 years of Apple expertise: contact us today.


iOS 10.3 Update: What is my iPhone doing?

If you let your iPhone download Apple’s iOS 10.3 update this week, you downloaded the most advanced version of iOS ever.

But you probably noticed that it took a long time to finish updating. A really…. long…………. time. Android updates appear to complete inside 5-10 minutes, so surely a quick software patch shouldn’t take this long?

Never fear, there’s nothing wrong with your iPhone (necessarily). iOS 10.3 introduced an unusually extensive, 600 MB worth of changes which don’t just tinker at the edges of what Apple’s most popular operating system can do, but pull it apart and re-build it.

First and foremost, iOS 10.3 introduces a new file structure known as APFS. It take a long time for your phone to re-write its entire file structure but those with patience will receive a phone that’s better optimised for Flash and SSD storage, offering space sharing for some data which frees up GBs of space, and theoretically provides stronger encryption security.

In practice it is the extra capacity which will be most welcomed by smartphone addicts, and may simply help extend the practical life of an iPhone user’s device.

At least 60 patches for known iPhone security exploits are also included in the iOS.10 update, including preventative measures for full-screen adverts that would once have effectively locked you into a browser session.

The update also fixes various wireless connection and Bluetooth issues, for example improving the connection to a pair of Apple AirPods. A handy ‘Find My AirPods’ feature enables you to seek out those pesky wireless earpieces, which could so easily get lost.

As always it’s sensible to let someone else take the update plunge first, and back up your files before moving: but iOS 10.3 has been a largely successful update, and it’s worth persevering with.

For Apple support and expertise, contact Lineal today.

 


iPhone: too big to fail?

Apple’s recent financial results show record iPhone sales for the final quarter of 2016 – and that could be a problem.

More than 78 million iPhones were sold during the final 3 months of 2016 and it’s easy to see why. Exceptionally high build quality, ease of use and Apple’s range of strong supporting services make the iPhone a popular choice for both personal and business customers alike. In the case of the iPhone 7, bad press stories regarding the Samsung Note 7 battery disaster no doubt helped win over premium smartphone buyers for another year.

Globally speaking, Android may dominate the smartphone market, but the user base is split between dozens of manufacturers – whilst the Apple’s iPhone stands alone as a cultural icon of the decade.

But a very troubling trend is emerging for Apple. As industry analysts have noted in recent years – Apple is becoming increasingly dependent on smartphones for its sales.

 

iPhone in Numbers:

As of December, nearly 70% of Apple’s entire revenue is generated by smartphone sales. $54 billion each financial quarter. And this is before considering the proportion of sales attributable to services that support the iOS ecosystem.

iphone

 

That’s a lot: the iPhone generates more than twice the revenue of every other Apple product and service added together.

Not all Apple products were created equal. iPad sales continue to fall (as customers hold on to premium devices for longer periods.) Despite a massive advertising push, fewer than 1 in 10 iPad’s sold (less than 1% of Apple’s entire revenue) were iPad Pros.

True Mac fans could easily be wondering if Apple will one day become disinterested in their conventional desktop hardware range.

 

Too big to Fail?

So has Apple’s signature product become too big to fail? If rumours of a radically updated iPhone 8 are to be believed, the iPhone may become even more of a success, and Apple may be gambling ever more on each new model’s popularity.

Apple’s reputation and heritage gives the impression that they are a successful computer manufacturer, like Dell, when in fact Apple is now arguably even more like Nokia or Blackberry.

Not too much like Blackberry hopefully, because if this trend continues, any failure for the iPhone ‘brand’ could one day spell serious trouble for Apple itself.

 

For Apple support, repairs and expertise – contact Lineal today.


Lineal Reviews: macOS Sierra – should I upgrade?

Sierra

Should I be upgrading to macOS Sierra?

With Apple’s latest OS, Sierra, now available for download and already receiving it’s first update (10.12.1) what do our team think of the latest version – and what are our favourite additions? If El-Capitan’s endless prompt messages haven’t already tempted you, we review some of the best below.


Siri

Siri

Siri makes her (or his? Different voices are available in your mac’s system preferences case this is the kind of thing that bothers you…) debut on Apple’s machines, with all the normal features available on iOS iPhones and iPads: web searches, booking diary appointments, starting calls, messages and more, all by asking Siri.

It’s surprisingly innovative too. We can launch our SQLWorks software by instructing Siri to do so, although it requires us to enunciate S-Q-L Works quite carefully.


Tabs

Many applications can now be run in a tabbed view much like a web browser. This is very useful if you need multiple documents, maps, virtual machines or remote access windows running at once, without constantly moving things around to free up screen space.

Sierra


Universal Clipboard

Copy from your Mac, paste on your iPhone or vice versa. If you own multiple Apple devices signed in to your iCloud account, this can be really useful. This feature is overdue on Apple devices, so it’s good to see it introduced in Sierra.


Archiving

iCloud will now look through your files to check for files that are used very infrequently and will archive them automatically to prevent them taking up space. If you use iCloud a lot, this will help do some essential housekeeping for you.

Much like with universal clipboard and the ability to unlock your Mac with your Apple Watch, it feels like Apple are now designing with the assumption that it’s fans will own multiple Apple devices.


Despite all these features, the usual warnings apply of course: no one can guarantee that older versions of software will be compatible on Sierra (indeed Microsoft Exchange bugs involving non-syncing email were hurredly fixed in Sierra’s first update)  so it’s best to let someone else take the risk first, and wait a little while for any bugs to be fixed – before updating from El Capitan to the best MacOS yet.

For Apple help and support – click here.


4 Smartphone security threats you need to avoid:

smartphone security

We increasingly live in a mobile dominated world in which Smartphone sales have skyrocketed whilst traditional PC sales have stalled. With portable devices likely to be the future of many people’s IT use – we’ve put together a few of the main smartphone security threats you need to be aware of.

 

  • Mobile Phishing & Fake Apps

Phishing websites which pretend to be your bank in order to get your personal or financial details have been around for many years, but for few people imagine that this is also a big risk on their smartphone.

Fake apps are the most obvious modern incarnation of this scam. IT security specialist ESET recently showed that a popular app like Prisma spawns multiple fakes online, downloaded unwittingly over 1.5 million times before being pulled from Google Play, with many containing harmful malware which attempt to steal personal information.

Don’t attempt to download an anticipated app before it’s official release date, as it’s likely you’ll be downloading a fake. Avoid downloading apps from unknown third-party websites, check the comments for warnings from other users, and invest in mobile antivirus to intercept downloaded threats to your smartphone security.

 

  • Old-fashioned Theft

In addition to fitting in your pocket, your phone contains a staggering amount of personal information about you which makes theft a real danger – everything including your personal details and those of friends/family, your emails, GPS coordinates of places you regularly visit and more: all stored on the device.

Home Office research suggests iPhones are the device most likely to be stolen – perhaps reflecting the Apple smartphone’s high value, quality and distinctive branding.

In addition to setting numeric pin codes on every device to prevent the danger of theft, tracking and lifesaving wiping tools like are strongly advised.

 

  • Public Wi-Fi Networks

With the proliferation of portable devices, many businesses, particularly in retail, offer public Wi-Fi hotspots to customers.

The problem with this is that you’re sharing a network with… whom? Terrifying free tools like [Redacted – obviously] and [Redacted] allow anyone on a shared public network to view insecure websites you visit, and snoop on any keystroke you type.

Not every public Wi-Fi network is a security nightmare, but it’s sensible to avoid using public Wi-Fi to do anything sensitive, such as online banking. A 4G data connection or simple telephone banking is the easiest alternative if you’re on a mobile phone, and likely to be more secure than a public Wi-Fi Network.

It should probably go without saying that you shouldn’t connect to entirely unrecognised, unsecured or unknown Wi-Fi networks either. For obvious reasons.

 

  • Being Personally Targeted

The problem with the wider shift to portable devices is that we carry our workplace into the outside world. Many of us expect complete access to our business data on our smartphone (as we would on our PC) wherever we are.

But carrying your work phone outside work means you’re also outside the protection of in-house IT security software and firewalls.

A simple phishing email can easily be targeted to you outside working hours when you’re ‘off-guard’, and the potential loss of confidential company data could be devastating.

Of course, many of the best IT security software providers now offer Android & iOS smartphone versions of their antivirus software – so why not extend your business’ IT security to your smartphone?

 

For IT support and security guidance – contact Lineal today.


How to Fix emails stuck in iPhone Outbox

emails stuck
If you’ve received an “Unsent Message” status in the iOS mail app on your iPhone or iPad, it could be because you have emails stuck in your outbox, with mail refusing to send correctly.

As always, it’s worth firstly re-booting your device (something most of us won’t normally do more than once or twice a week) to check whether the problem persists. This will prompt iOS both to refresh the mail app, and install any necessary updates from Apple.

You attempt to can send the email again by going to the outbox, selecting the message with the red [!] warning icon, and touch the send command to attempt to re-send the message. If your connection dropped whilst sending, this can be used to prompt a successful second attempt when the connection is restored.

If your outgoing email still remains stubbornly unsent, it may be best to delete the un-sent email and re-draft (some artful copy-pasting can alleviate this frustration considerably) by selecting the failed email in the outbox, choosing ‘edit’ and choosing ‘trash.’

Should your device remain uncooperative, putting it into ‘Airplane Mode’ should turn off wireless connection searching – which can help Mail stop searching for a way to send the email, and give you the chance to ‘trash’ the offending draft.

For Apple hardware expertise, support and supplies, contact Lineal today.


MacOS Sierra will bring Siri to your Mac

Sierra

Apple’s voice activated assistant Siri will be available on macOS Sierra from this Autumn it was revealed, following an announcement at the Worldwide Developers Conference this week.

MacOS Sierra, the upcoming and re-branded version of Apple’s trademark desktop operating system, also looks set to introduce Apple Watch assisted login, intelligent storage-optimisation tools and cross-device copy & pasting.

Longstanding Apple fans will note that the re-branded name, ‘macOS’ returns Apple’s OS X operating system to it’s original desktop computing name.

One major shift will be the release of the new ‘Apple File System’, which Apple have advertised through developer preview will permit multiple file systems to share a storage block, and includes a cloning system which writes changes to file copies to limit demanding data synchronisation.

Evidence has also surfaced that iOS will soon include a ‘dark mode’ optimised for night-time use – a feature so far restricted to Apple Maps used when driving – but potentially extended to overall iPhone/iPad use.

As always, Lineal advises Apple users to wait for early operating system issues to be ironed out this Autumn, before making the jump to macOS Sierra themselves.

For Apple expertise and IT support: please contact Lineal today – [email protected] or 01271 375999


Apple unveil rose gold MacBook

rose gold macbook

Apple’s Macbook will now be available in rose-gold, in a move sure to be welcomed by fans of Apple’s pink(ish) iPhones.

Behind the headline, Apple are also updating the specifications of their Macbook range, to include the latest Intel Core M processors, faster graphics chips and an estimated 10% longer battery life.

Although we’ve been impressed with the portability of the MacBook range, this normally comes at a performance cost. Fortunately, as Lineal have long recommended to customers, 8GB of memory will also officially become Apple’s new baseline memory (including for the ultra-portable but typically less powerful Macbook Air.)

The new colour sees Apple attempting to offer similar product options for their laptops as their incredibly successful iPhone range, which represents more than 60% of Apple’s total revenue.

How about a rose gold Macbook Pro? or a rose gold iMac? Go on Apple – you know you want to.

 

For Apple support and advice: contact Lineal today.


Google and Apple unite over user privacy

 

Google and Apple’s respective CEOs have joined forces over the issue of customer privacy, with Apple CEO Tim Cook publicly refusing the Federal Bureau of Investigation (FBI) ‘backdoor’ access to iPhone software.

Google CEO Sundar Pichai backed Apple’s decision on Twitter, arguing that assisting the FBI to gain such access to a private individual’s smartphone would be a ’troubling precedent.’

The mobile phone privacy dispute with the FBI over encryption comes 2 months after Farook and Tashfeen Malik killed 14 people in a mass shooting in San Bernadino, California, with investigators demanding that Apple now assist the authorities in accessing Farook Malik’s iPhone 5C.

Both Apple and Google argue that ‘backdoor’ decryption would put the privacy of millions of ordinary smartphone users at risk from Government intrusion, with Tim Cook famously arguing that ‘You can’t have a back door that’s only for the good guys’. In theory, each iPhone’s encryption method is unique, and Apple argue that there should be no possible method for accessing a given user’s data.

On Tuesday however a Federal Judge ordered Apple to disable Farook Malik’s suspected phone setting which enforces usage delays or wipes the iPhone in the event of multiple incorrect password attempts, giving the FBI the opportunity to automatically test millions of possible passwords without penalty.

Both companies’ actions are being driven by the issue of reputation: giving law enforcement authorities the ability to access an individual’s data would utterly undermine smartphone manufacturers’ advertisement of user security.

With neither side willing to back down, expect the dispute to go to the courts, with the key issue being whether Apple can control permitted access to this iPhone, and this iPhone only.

 

For specialist IT Support, contact Lineal today: 01271 375999 or email: [email protected]


Don’t fall for it: how 1970 will destroy your iPhone

 

An unfortunate hoax is catching out iPhone users this week, Lineal have learned, after many users discovered resetting the date will completely destroy their iPhone.

Despite what a website may promise you – DO NOT reset the clock on any iOS device to January 1st 1970 under any circumstances. This will permanently break (or ‘brick’) your device.

A device broken in this way will simply display the Apple iOS loading screen forever, permanently stuck. The bug, which prevents the phone counting Unix time (a count of seconds since 00:00 01.01.1970) if the clock is set ‘before’ this using local time (UTC-1), is impossible to fix without hardware support from Apple to remove the battery.

You have been warned!

 

For expert apple support from Lineal, contact us today: 01271 375999 or click here.


Apple invests in LearnSprout for Education

 

Education tracking software LearnSprout has been bought by Apple, in a purchase expected to extend the computing giant’s reach into the education sector.

American software platform LearnSprout, already used across 42 states in over 2500 schools, is an analytics dashboard that allows teachers to monitor pupil’s performance and results, attendance, student health and more.

LearnSprout’s developers argue that by aggregating data, schools can help study trends for promoting better teaching, improving readiness for higher education and ensure a more efficient use of resources.

This is the second announcement in recent weeks about Apple investing heavily in technology for the education sector, following the January launch of Apple’s Education package and iPad modifications designed for classroom use. It’s unlikely to be the last.

 

For education sector IT support – talk to Lineal today: 01271 375999


Teachers Rejoice! Apple Education Package Launched

 

Apple have finally announced that iOS 9.3 will included special support for schools and colleges.

Using iOS 9.3, each student can be given a unique Apple ID that is compatible with any iPad in a classroom, allowing for the use of any device from a pool of shared school iPads. The Apple education package ID’s themselves are maintained through Apple School Manager, a web based control panel giving admins control over the system.

Apple’s new ‘Classroom’ App allows teachers to launch any app on every shared device in a room at once, and guide students through educational materials. A ‘Screen View’ function keeps an eye on what’s on every student’s screen, allowing teachers to prevent distractions from learning.

For students assigned the same tablet each day, a caching system holds work and resources, and gives a photo login procedure so that each child can find their usual device easily.

More than 70% of UK primary and secondary schools now use tablet computers as part of their ICT tools – including ‘Bring Your Own Device’ (BYOD) schemes. So far however, schools have had to find a good reason to justify the extra expense for Apple’s high-quality iPad devices over cheaper rivals.

By offering cleverly designed software support for the classroom environment, Apple may have just provided that justification.

 

Learn more about IT support for the education sector – contact Lineal today: 01271 375999.


Apple iPhone 6S “3D Touch” Screen can measure ingredients

3D Touch

3D Touch technology shows potential

Apple’s iPhone 6S pressure sensitive 3D Touch screen can even be used to weigh small quantities of materials using a third-party application, users have discovered.

An iPhone 6S screen can be used to hold a measuring container, re-calibrated to zero with a tare function via a web app, and set to display the mass of ingredients placed in the container by measuring the downforce they exert on the 3D Touch screen.

An interesting proof of concept, expect to see this useful bit of technology spread beyond Apple’s iPhone – rumours have been circulating online that Samsung’s next flagship smartphone will also have a pressure sensitive screen.

For now the technology is not necessarily practical for actual cooking (unfortunately illegal uses might be entirely possible) because the maximum accurate weight is only 385 grams.

Expect to see more sensitive screens and wider measurement ranges in future iterations of the 3D Touch, and similar screens from rival smartphone makers as a new standard feature.

Now if only it could mix the ingredients too!

 

With over 25 years of experience – contact Lineal today for Apple IT Support: 01271 375999 or [email protected]


Why your AirDrop isn’t working (and how to fix it)

Airdrop

AirDrop must be prompted to recognise older Apple devices

Apple’s AirDrop tool has been a much praised addition to Apple’s software lineup – allowing Mac users to wirelessly transfer files from one Apple device to another in close proximity.

However users often report that their new Mac is unable to ‘see’ adjacent Mac devices, preventing them from using AirDrop.

The solution is surprisingly simple: look to the bottom of the AirDrop window on the newest manufactured device, where a small link reads “Don’t see who you’re looking for?” clicking this opens a new option “Search for an older Mac”, which widens the search to older devices running OS X or iOS.

There’s been no explanation from Apple as to why Airdrop is set up in this way, but enabling ‘Search for an older Mac’ allows a 2015 Macbook to find a previously invisible 2011 Macbook with ease, allowing you to begin transferring files.

Happy AirDropping!

 

Lineal have over 20 years of Apple expertise: contact us today via 01271 375999 or email [email protected]


Personal Computing with Mac just became less personal

iMac

Here at Lineal we’ve generally been impressed with the release of OS X El Capitan – but the release of Apple’s latest operating system has not come entirely without pitfalls.

Some of our own staff experienced printing problems for the Mac version of Microsoft Office 2016 – these have fortunately already been rectified in update version 10.11.1 by a humbly apologetic Apple.

One of the most notable surprises however was the outright removal of functionality that long-time Mac users have had from the earlier days of personal computing.

Apple’s Disk Utility app update has removed the ability to verify and repair disk permissions on your Mac, leaving users with no way to verify incorrectly installed programs with the correct disk permissions to read/write to their hard drive.

At Lineal we’ve always advised users to verify and repair disk permissions after major updates, and even some Apple software regularly flags up as in need of verification.

Apple has made two sweeping generalisations: firstly, that Mac users only need to run software that immediately cooperates with their hardware (a big assumption) and secondly that users will be content to let Apple worry about the details of their computer maintenance.

Personal computing today feels a little less personal. Mac users have become used to the idea that Mac updates are very reliable, and worthwhile installing promptly – yet the sudden removal of longstanding features puts this in doubt for the first time.

Should we all trust manufacturers? A question for Volkswagen.

Lineal can offer Tech Support for a range of Apple devices: get in touch with us today via 01271 375999 or contact us online. 

Flickr: M Dreibelbis

View from the top: Lineal Reviews OS X El Capitan

Screen Shot 2015-09-30 at 17.19.12

Apple launched the new OS X 10.11 El Capitan to Mac users yesterday, in the latest free update of its trademark operating system.

The new offering is not a revolution, but an evolution of Apple’s OS X Yosemite released last year, with the newest version including a host of tweaks to improve performance and ease of use.

Having test-driven the software, Lineal staff had the following initial verdicts on El Capitan:

  1. Immediate downloads are for die hard fans – even with 60+ Mbps download speeds, it took us several hours to download the full version today, less than one day after release. Conversely, some of our team managed to download it hours after release in under 20 minutes. Early download performance seems very inconsistent, presumably due to global load on Apple’s servers. For a more user-friendly experience, be patient and download over the weekend.
  1. We liked the new multitasking tools, including the Split View window management system highly reminiscent of Microsoft Windows 10, but even more useful on Apple’s smaller screen MacBooks.
  1. El Capitan improves performance behind the scenes, loading a test PDF file around 50% faster, and improving battery life in the process. Finder also shows a greater initiative, intelligently understanding ‘edited yesterday’ and similar phrases to speed up searching for your files.
  1. Safari finally gets a refresh that includes pinned tabs, allowing for a more efficient way to keep persistent information open. This has been possible in Chrome and Firefox for some time so it’s good to see improvements to Safari to complete the user experience compared to the rivals.
  1. Several of Apple’s most basic apps have received an overdue refresh – for example Notes, where users will find they can now add hitherto excluded images and video if needed, along with a few basic formatting options. Shake your mouse cursor and it will swell in size so that you can find it easily. Apple hasn’t changed – these are thoughtful touches.

Overall OS X El Capitan is a solid, if somewhat modest, revision to Apple’s software range, which clearly has not been rushed to release. The new features have been developed with care and the real draw is increased performance. Both are worth waiting a day or two for though, giving other users time to test the new system, and yourself a less stressful update.

Lineal can offer support and expertise for a range of systems, including various Mac devices – get in touch with us today via: http://www.lineal.co.uk/contact/

 


iPhone 6S, 6S Plus and iPad Pro Release: Apple stays ahead of the pack

iPhone6s-RoseGold-BackFront-HeroFish-PR-PRINT

Screen Shot 2015-09-10 at 14.07.36

This week saw the hotly anticipated release of the iPhone 6S and 6S Plus, Apple Inc’s flagship smartphone announced in their annual product release that has become as inevitable as the tides.

With the iPhone now accounting for something close to 70% of Apple’s revenue, the 6S and 6S Plus were the main attraction. The new design fixes old durability problems with a stronger case and tougher screen, but added features include the obligatory faster processor, a new rose gold colour choice, and an upgraded 12MP camera – all aimed at keeping ahead of the competition, at least when it comes to performance.

‘3D Touch’ is Apple’s newest technical innovation, making the screen of the company’s newest devices pressure sensitive. This gives users the illusion of screen depth by accurately judging the strength of the screen press, allowing for new capabilities like a ‘peek’ at an app with a gentle touch, and giving Apple another technical edge with which to play the long game.

Not that Apple’s thinking hasn’t been questioned: commercial clients may find the power to shoot high resolution 4k video enticing, but will likely be sceptical at how practical it is to save such high-quality video files on a smartphone.

Screen Shot 2015-09-10 at 14.08.06

iPadPro_Pencil_Lifestyle2-PRINTIndeed, for a company whose founder’s dislike of the stylus is well documented, releasing a large tablet with a stylus appears an open invitation for criticism. Nevertheless this is exactly what Apple have now done, introducing the new iPad Pro, a 12.9 inch tablet, ostensibly optimised for creative use by designers, illustrators and other editors needing a larger screen.

The demonstration of the iPad Pro included the new $99 (£65) stylus, the Apple ‘Pencil’ effortlessly photoshopping a woman’s smile on screen, an illustrative but perhaps ill-chosen example that somehow made it through Apple’s press office without ringing media alarm bells. Appropriate use aside, the technology is nevertheless impressive: the Apple pencil combined with 3D Touch allows pressure sensitive brush strokes on screen drawn with great precision.

This year’s releases represent Apple maturing a little, yet still relying on groundbreaking technical features to stay ahead of the curve.  Apple Inc. shares actually slid two percent to close lower on Wednesday, with investors holding their breath to see whether the new products were enough to really ‘impress’ customers. The tech giant has arguably sacrificed some of the flamboyance of previous years’ releases to concentrate on the innovation needed to outpace rivals, and open more important doors for its own future, including in the form of its renewed invasion into our living rooms with the new Apple TV and tvOS complete with the long heralded AppStore.

Lineal has over 20 years of business experience with Apple Mac, including connecting your mobile devices for working on the move – why not get in touch with us today? http://www.lineal.co.uk/contact/

 


Free Mac Adware Removal Tool for OS X – now with reliable support for Google Chrome!

Adware is a piece of software that automatically displays or downloads advertising materials such as banners or pop-ups when a user is online. Aside from being really irritating, it can slow down your computer and, with serious cases, can make it almost unworkable when connected to the internet. Adware is different from malware, the latter being a kind of unwanted software that often has malicious intent and may be designed to harm your computer. There are a plethora of adware removal tools available, some paid and some free. You have to be careful when downloading an adware removal tool as some programs purporting to remove adware may actually contain adware or malware themselves.

 

AdwareMedic is a Mac app from the Thomas Reed (“The Safe Mac”) for removing sneaky software that modifies your Mac system against your wishes for commercial gain and which is difficult to remove. The utility does a quick scan and cleanup of this nasty garbage after connecting to the company’s website and downloading adware signature definitions. (The utility is not an anti-virus program, per se, only an adware remover.) The latest versions fix Chrome glitches. AdwareMedic 2.2.6 is distributed freely as shareware for OS X 10.7 and up.

 

For more assistance in adware or malware removal on your Mac or Windows PC, or to discuss any other specific problems, please call Lineal or use our contact form.


How to Cancel Sending a Message or SMS from iPhone

If you’ve ever hit “Send” on an iMessage or text message that you wish you could take back, or perhaps you’d just like to cancel a sent picture because it’s stuck on ‘Sending’ and taking forever to send the message due to a congested network connection, then you may find this iPhone “cancel send” trick to be handy.

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How to Re-Install OS X with Internet Recovery on a Mac

In some rare situations, reinstalling OS X on a Mac may be required. This is made fairly easy as all modern Macs include the OS X Internet Recovery feature, which lets you reinstall OS X through a netboot type of mode that is accessed from the internet rather than a local drive. This is helpful in the event you need to reinstall Mac OS X whether for fun, because something has gone truly haywire, or because you need to replace the system software for whatever other reason.

reinstall-os-x-mac-internet-recovery Continue reading…