Gartner survey concludes that 1-in-5 workers think of themselves as an expert in IT.

According to a survey conducted by Gartner at the end of 2020, nearly one in five workers consider themselves to be digital technology ‘experts’ since COVID-19 – and over half consider themselves proficient.

Researchers suggest the increase in confidence (or overconfidence) is perhaps due to the increased reliance on collaboration tools such as Teams and Zoom and a lack of in-person IT support while working remotely – but found more than half (55%) of those surveyed were using personal devices for access to work systems/data, or privately obtained ‘shadow IT’ applications not sanctioned by their employer, at least some of the time.

The sample group, spread across US, Europe and Asia-Pacific regions among around 10,000 full-time employees at organisations with 100 or more employees in November and December 2020, analysed workers’ technological and workplace experiences.

Whit Andrews, distinguished research vice president at Gartner, argued: “Workers seized on the crisis” adopting “a wide range of technologies and applications in the space of a few months.”

Workers Shift Device Preferences

The Gartner survey found that digital workers increased their reliance on portable devices during 2020. Workers reported an 11% increase in the proportion of their work time spent on laptops, smartphones or tablets. The proportion of their time spent on desktops declined by 8%.

The findings also showed a rise in the number of workers using personal technology for work purposes. Over half of respondents reported that they use applications or web services that they personally obtained – most of which are not employer-sanctioned – for collaborating with other workers. The same proportion (55%) are using personally owned devices for their work at least some of the time.

“When organisations were forced to go remote in early 2020, workers started to rely on their own devices or programs they discovered themselves to make up for their employers’ technology shortcomings,” said Mr. Andrews. “In 2021, organisations can embrace this trend by expanding the choice of devices and software programs that workers can use with little or no friction.”

Flexible Work Supports Increased Productivity

One of the main questions lingering among executives regarding the impacts of the last year is remote work’s effect on productivity.

According to the Gartner survey, among employees whose work-from-home time increased since January 2020, 36% reported an increase in productivity, while 35% reported no change. Flexibility in working hours was the most cited factor enabling greater productivity, selected by 43% of respondents.

A quarter of workers surveyed did report that their productivity fell. Connectivity issues and technology changes were among the top reasons cited for decreased productivity.

“Digital proficiency becomes even more essential for productivity when working remotely,” said Mr. Andrews. “CIOs should extend worker-to-worker lateral mentoring and training to ensure that no employees are left behind as technology mastery becomes the expectation.”

 

For IT Support expertise, please contact Lineal today.


VIPs Officially Open New Lineal

Lineal Software Solutions Ltd. has welcomed VIPs to officially open our new offices in central Barnstaple, celebrating our 30th year anniversary in business.

We’ve expanded our operation, moving into Commercial House on Barnstaple’s Strand. The building will be home to Lineal’s team of over twenty IT support and software development staff, including three apprentices from PETROC.

Lineal’s new offices were officially opened in a short ceremony by North Devon’s MP, Peter Heaton-Jones, Vice President of PETROC, Bill Blythe and Marise Mackie of Pluss.

Mike Matthews, Lineal’s Managing Director, explained: “We’ve grown steadily in recent years, and for the businesses and organisations whose technology we support every day, the additional space will help us deliver improved connectivity and an even stronger service.”

Click for a Virtual Tour of Commercial House, now officially open:

virtual tour

“We’ve invested in infrastructure that will help future-proof Lineal’s new home for the 2020s: including high speed gigabit fibre-optic cabling throughout, solar panels, new training facilities, conference rooms and an enlarged hardware workshop.”

“The next generation of Lineal’s own SQLWorks accounting and stock control software for cloud and mobile platforms, designed to give businesses a competitive edge, will be built right here in North Devon.”

“This was a year in planning, and I want to thank all our staff, who worked tirelessly around the clock to make the move a reality.”

Peter Heaton-Jones MP congratulated Lineal: “I was delighted to be asked to cut the ribbon on Lineal’s impressive new offices. I first met Lineal’s founder, Mike Matthews, four years ago when he was operating from a converted barn in his back garden. The expansion since then has been incredible. The fact that this growing business is moving into the centre of Barnstaple is excellent news for the town, and shows how robust our local economy really is. Their close ties with Petroc, allowing young people to get their first taste of the world of work, is something I particularly support. I wish Lineal many more years of success and growth in their excellent new home.”

 

For IT support and expertise, please contact our team today.


Boffins from Lineal win Tarka Radio Quiz Night

Brainboxes from Lineal have won North Devon’s first Tarka Radio Quiz night.

Tarka Radio, North Devon’s Hospital Radio station, is run by volunteers for the enjoyment of patients and staff at North Devon District Hospital. 

Public, business and smartypants technology teams all took part in the charitable quiz at the Barnstaple Hotel to help raise funds for the beloved local broadcaster.

An intrepid six, assembled from the elite across different Lineal departments, answered three long rounds of tricky questions with only 5 incorrect answers.

Our thanks to Tarka Radio Chairman Keith Turner for organising such an enjoyable evening on behalf of a good cause.

You can learn more about Tarka Radio here


Barnstaple/Bude U14 Gig Rowers win Lineal Shield

Lineal Shield

A mixed Barnstaple and Bude youth team have won the first U14 juniors shield, sponsored by Lineal Software, at the third annual Barnstaple Pilot Gig Club Regatta.

This year’s winning youth team, which included rowers from Barnstaple and Bude, beat Appledore in a 1-mile sprint race on the river Taw to Barnstaple’s Longbridge.

The event, which is supported each year by Lineal, includes teams from across North Devon and Cornwall, and finishes just outside Lineal’s main office in Barnstaple.

We hope that the juniors’ contest for the new shield will become a regular feature of the annual regatta, and that the competitions will grow to get more young people involved in local sport.

In addition to sponsoring the shield, Lineal’s Managing Director and resident sports reporter Mike Matthews provided live action photography of the men’s, women’s and junior races from aboard Lineal’s mobile camera boat: ‘The Red Baron!’

Congratulations to all the teams on a fantastic event.

 

 


How Lineal provided Free Wifi to Barnstaple Town Centre

 

Over Christmas 2015/16, Lineal launched a technical trial to provide free, public-access Wifi across Barnstaple Town Centre.

The pilot scheme, which took place during the busiest shopping period of the year, saw our team solve a number of technical challenges: scoping sites for Wifi access points, installing suitable hardware and managing network connectivity for shoppers and visitors to the town.

With generous support from Barnstaple Town Centre Management (BTCM), North Devon Council and M&E Alarms, we delivered a free wifi network connected to by more than 400 people each day at peak usage.

To build the network itself, we used Cisco Meraki MR-66 ruggedised outdoor routers, fixing a ‘mesh’ grid of interconnected access points high on selected buildings owned by local businesses who agreed to take part. Visitors to the town could connect from any smartphone or other wirelessely enabled device, via a special ‘splash’ page.

Managing Director of Lineal, Mike Matthews, explained: “We wanted to attempt an ambitious project which would benefit our local area. Wider connectivity opens up new ways for people to find out information about upcoming events, for local businesses to advertise, and for visitors to our town to share their enjoyment of Barnstaple with friends and family over social media. There are many possibilities.”

connectivity trial

Throughout the trial period each access point also collected anonymised location data in real-time. With as many as 20,000 wirelessly enabled devices moving within Barnstaple town centre during a 24 hour period, the free Wifi Project was also successfully used to measure footfall patterns in public places, which could one day be used to help local authorities plan for busy periods.

Although the pilot project has now ended, team members from Lineal presented the initial findings to the Barnstaple Town Centre Management, North Devon Council and Devon County Council in February 2016, with a view to launching the network as a more permanent asset for the town in the near future.

 

For more information on cabling & network infrastructure services from Lineal: click here or call us today on 01271 375999


Apple invests in LearnSprout for Education

 

Education tracking software LearnSprout has been bought by Apple, in a purchase expected to extend the computing giant’s reach into the education sector.

American software platform LearnSprout, already used across 42 states in over 2500 schools, is an analytics dashboard that allows teachers to monitor pupil’s performance and results, attendance, student health and more.

LearnSprout’s developers argue that by aggregating data, schools can help study trends for promoting better teaching, improving readiness for higher education and ensure a more efficient use of resources.

This is the second announcement in recent weeks about Apple investing heavily in technology for the education sector, following the January launch of Apple’s Education package and iPad modifications designed for classroom use. It’s unlikely to be the last.

 

For education sector IT support – talk to Lineal today: 01271 375999


Why your AirDrop isn’t working (and how to fix it)

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AirDrop must be prompted to recognise older Apple devices

Apple’s AirDrop tool has been a much praised addition to Apple’s software lineup – allowing Mac users to wirelessly transfer files from one Apple device to another in close proximity.

However users often report that their new Mac is unable to ‘see’ adjacent Mac devices, preventing them from using AirDrop.

The solution is surprisingly simple: look to the bottom of the AirDrop window on the newest manufactured device, where a small link reads “Don’t see who you’re looking for?” clicking this opens a new option “Search for an older Mac”, which widens the search to older devices running OS X or iOS.

There’s been no explanation from Apple as to why Airdrop is set up in this way, but enabling ‘Search for an older Mac’ allows a 2015 Macbook to find a previously invisible 2011 Macbook with ease, allowing you to begin transferring files.

Happy AirDropping!

 

Lineal have over 20 years of Apple expertise: contact us today via 01271 375999 or email [email protected]


Bloxx announces discontinuation of products

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Bloxx to become part of Akamai Technologies

Web filtering provider Bloxx have announced that they will be ceasing support for their products and services, following a shock email from the company’s Chief Executive.

The move comes as part of a cash deal takeover bid by cloud services firm Akamai Technologies, announced on 2nd November 2015, and will see an end to the sale of all Bloxx products.

Bloxx has a good reputation in the UK and beyond for delivering a strong feature set in their appliances that are used to filter online content delivered in sensitive environments. Their products are commonly implemented by educators, healthcare providers, local authorities and businesses.

Although existing contracts will be honoured, those who have invested in physical Bloxx hardware may well find the lifespans are now limited, with little indication of whether Akamai will offer suitable replacements.

Bloxx’s impressive record has drawn the attention of national media before, with the Edinburgh based-company receiving hate mail from teenagers unable to access restricted websites on school computers even with a range of proxies.

With online security stories dominating the news in recent weeks, wider awareness of the need for web, social media and email monitoring is likely to only increase demand for such products. It remains to be seen whether interested parties will consider a cloud-based offering from Akamai to be sufficient, especially when it comes to security and bandwidth management.

Need help with online content filtering and network security for your organisation? Speak to Lineal today: call 01271 375999 or email [email protected]


The hard disk is dead. Long live the SSD.

Here at Lineal we’re seeing more and more users ask for upgrades to Solid State Drives (SSDs) in our Repairs & Upgrades Shop. What is this best kept secret?

Solid State Drives are the modern replacement for your old computer hard disk, superceding the traditional magnetically-written hard disk with an integrated flash-based system more like a memory stick. Without fragile moving pieces any laptop equipped with an SSD is much more durable in the real world, where computers receive frequent accidental knocks, scrapes and shocks which could damage a traditional hard disk. No laptop is invincible, and for businesses looking to avoid expensive hardware repairs, upgrading to an SSD can be a shrewd investment.

Operating through intricate circuitry rather than a spinning mechanism, SSDs run silently and are much more power efficient, more environmentally friendly, and offer users extended battery life.

“No moving parts means an SSD is much more practical than your old computer hard disk.” explained Ian Meredith, Network Analyst at Lineal: “SSDs are more advanced, reading and writing data quicker, running cooler and less likely to need maintenance.”

Manufacturers are already pushing boundaries: Samsung recently announced the world’s fastest SSD ever. Weighing in at just 10 grams, the Samsung 950 Pro is a 1 TB monster SSD boasting read speeds of 2.5Gb per second, and write speeds of 1.5Gb per second.

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“It’s straightforward for us to replace the drives on both MAC and Windows Devices” added Ian: “SSD prices have plummeted recently and in our Repairs & Upgrades shop we can move all a client’s existing data across to the new drive once we’ve built it into their laptop.”

“With a routine SSD upgrade we can provide improved performance to users who need it, or peace-of-mind to those clients who fear their indispensible laptop’s hard-drive may be reaching the end of its life.”

 

Contact Lineal about upgrading your organisation’s IT with a Solid State Drive (SSD) today – call us: 01271 375999.


Lineal gets good view of Barnstaple Regatta

Lineal recently offered our photographic services to the 2015 Barnstaple Pilot Gig Regatta, hosted on the river Taw.

Managing Director Mike Matthews said: “It was fantastic for us to see such a popular event right here on Lineal’s doorstep at Castle Quay, Barnstaple. Crews came from every corner of North Devon and beyond, with spectators crowding onto the Strand and waterfront to get a good view. We were delighted to be able to photograph the spectacle for all of the participating rowers.”

“Capturing a large event like this can be a challenge because of the weather conditions and distances/obstacles involved – you need the right technology to get up close to the action as each race widens out. Being in the start boat allowed me to get up close, and sometimes very friendly, to the crews, with some of the exertion pictures not looking out of place at a gurning competition!”

The regatta drew in eight pilot gig crews from right across the wider North Devon and North Cornwall areas, with Ilfracombe Pilot Gig Club winning the regatta overall. North Devon’s beloved 22 Squadron’s Search & Rescue Helicopter from RMB Chivenor also performed a farewell flypast on the final day of its operations.

For help with all your IT needs, get in touch with Lineal today via: 01271 375999


Punching above its weight – how ShoreTel helps SMBs outclass the competition.

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SMBs & ShoreTel

Presenting a professional face to the world relies upon efficient customer service, but if you’re just one small business starting out, how do you keep up?

ShoreTel’s Cloud Phone systems are a perfect example of how technology can be a force multiplier for SMBs allowing your small team to take on much bigger competition – and win.

Your goal should be to make dealing with your business stress-free and more convenient than bigger rivals. It’s no surprise that the UK Which? ‘Worst Customer Service’ Survey 2015 is topped by utility and telecoms companies – those with typically slow, large scale, poor quality interaction with customers over the phone.

A cloud-based phone system allows users to cleverly route incoming calls to the right place, by any method you choose – service level, skill matching, customer identity, caller location or simple priority. By deploying a smart call routing system to direct calls to the right person you can ensure that the customer spends as little time as possible holding on the line and gets their query answered.

In order to better serve customers when they call, ShoreTel’s unified communications platform can be configured to give members of your team the relevant details at their fingertips – such as simple screen pop-up containing a customer’s information. This helps your customer service team deal with queries faster, and in a more informed manner.

Being away from the phone need not be a barrier to SMBs either: voicemail and fax can also be routed onwards into transcribed email, so mobile working won’t hold you back from interacting with customers promptly. ShoreTel’s data also integrates with common CRM systems, seamlessly stitching the different strands of your business’ existing work flow together. Operating a business with a small staff, on the move, or across multiple locations? ShoreTel is made for you.

ShoreTel Connect’s Contact Centre is based around a monthly subscription service rather than a big hardware investment – a much more cost effective option for smaller businesses and ensuring a faster return on investment (ROI). Yet the true investment is in your reputation as a company – as a trusted business that is efficient and responsive to your customers’ needs.

Don’t get stuck holding: explore ShoreTel today.

To learn more, speak to somebody from Lineal today – call us on 01271 375999

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Cyber Crime hits the headlines

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Cyber crime is finally set to become the UK’s most common crime type, following inclusion in the latest crime figures from the Office for National Statistics (ONS).

This re-classification comes only days after news headlines emerged that an Eastern European crime group successfully used ‘Dridex’ malware to steal over £20m from UK bank accounts via thousands of infected PCs in the UK.

Cyber criminals are increasingly mounting more organised attacks on businesses, small and large – last year even U.S banking giant J.P Morgan suffered unfortunate press and a sudden plunge in its share price when digital thieves stole the personal information and contact details of more than 76 million customers.

The 2015 National Strategic Assessment from the National Crime Agency estimates that losses due to cyber crime in the UK now amount to a staggering £16 billion annually. The NCA also asserted that the theft of large amounts of private companies’ data still faces ‘considerable under reporting.’

Nowhere is this more threatening than for those in the financial services industry, where both reputations for reliability and access to funds make IT security of paramount importance, requiring compliance with the strictest procedures for identity validation, network safety and fraud detection.

All businesses need to be prepared for the future, where cyber crime is likely to become more sophisticated and UK companies may be expected to demonstrate greater data protection measures. This week Microsoft promoted it’s Financial Services Compliance program in connection with Office 365 – making assurances (aimed squarely at businesses in the financial sector) of direct access to staff and resources to ensure that Microsoft Office cloud services comply with financial security regulations.

Greater awareness of cyber crime amongst Government figures, the media and the public can only be a good thing, but ultimately it still remains very much up to the individual to ensure their IT systems are secure – before the worst happens.

 

More than 70% of businesses fail after significant data loss. Lineal can install a range of security measures to safeguard your business IT systems and data – enquire today via: http://www.lineal.co.uk/contact/

 

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View from the top: Lineal Reviews OS X El Capitan

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Apple launched the new OS X 10.11 El Capitan to Mac users yesterday, in the latest free update of its trademark operating system.

The new offering is not a revolution, but an evolution of Apple’s OS X Yosemite released last year, with the newest version including a host of tweaks to improve performance and ease of use.

Having test-driven the software, Lineal staff had the following initial verdicts on El Capitan:

  1. Immediate downloads are for die hard fans – even with 60+ Mbps download speeds, it took us several hours to download the full version today, less than one day after release. Conversely, some of our team managed to download it hours after release in under 20 minutes. Early download performance seems very inconsistent, presumably due to global load on Apple’s servers. For a more user-friendly experience, be patient and download over the weekend.
  1. We liked the new multitasking tools, including the Split View window management system highly reminiscent of Microsoft Windows 10, but even more useful on Apple’s smaller screen MacBooks.
  1. El Capitan improves performance behind the scenes, loading a test PDF file around 50% faster, and improving battery life in the process. Finder also shows a greater initiative, intelligently understanding ‘edited yesterday’ and similar phrases to speed up searching for your files.
  1. Safari finally gets a refresh that includes pinned tabs, allowing for a more efficient way to keep persistent information open. This has been possible in Chrome and Firefox for some time so it’s good to see improvements to Safari to complete the user experience compared to the rivals.
  1. Several of Apple’s most basic apps have received an overdue refresh – for example Notes, where users will find they can now add hitherto excluded images and video if needed, along with a few basic formatting options. Shake your mouse cursor and it will swell in size so that you can find it easily. Apple hasn’t changed – these are thoughtful touches.

Overall OS X El Capitan is a solid, if somewhat modest, revision to Apple’s software range, which clearly has not been rushed to release. The new features have been developed with care and the real draw is increased performance. Both are worth waiting a day or two for though, giving other users time to test the new system, and yourself a less stressful update.

Lineal can offer support and expertise for a range of systems, including various Mac devices – get in touch with us today via: http://www.lineal.co.uk/contact/

 


Smarter working: why you need Office 2016

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Microsoft Office 2016 is here: the staple of word processing, spreadsheets and presentation work everywhere is now available for single purchase on Windows 10 and Mac OS X.

Office 2016’s apps will look very familiar to existing customers – but Office 2016 is undoubtedly ‘smarter’ than any previous version of Office, with its most impressive new features aimed at boosting productivity for both home and business customers.

Take Microsoft’s new ‘Smart Lookup’ function for example – click a single word in a document and Office will web search that term (via Bing) within the window, allowing instant research.

Cleverly, Office 2016 will even infer from the context of the surrounding paragraph the exact meaning of the word being searched for, preventing irrelevant homonyms clouding your search results. A neat trick certainly, but also an important one for certain sectors – for instance helping children do school work with protection against loading inappropriate search results based on words with double-meanings.

It is a similar case with 2016’s new ‘Tell me’ function. Gone are the clunky help menus or cartoon paperclips – ‘Tell’ Word for a tool like ‘mail merge’ or ‘footnotes’ and the Office 2016 apps will not load search results, but immediately take you to the exact menu and function needed.

The latest version allows for collaborative working (finally catching up with rival Google Drive) with multiple users able to edit documents in real time with a visible tracked changes function, from remote locations if needed. As an added bonus, Office is integrated with Skype, aimed at making the process of collaborative working more easily communicated.

Part of productivity is personal though, so Office 2016 also introduces ‘Office 365 Planner’, an app aimed at time and project management. Even Outlook will attempt to shave a few minutes off your day by linking attachments from cloud-based OneDrive and introducing ‘Clutter’, an automated email filtering service which avoids distractions by pushing less relevant emails into a separate folder, helping you to best utilise your time. Office 2016 knows that time is worth money, and for some may be a very smart investment indeed.

 

Need advice on software for your business, or help migrating to Microsoft Office 365 services? Lineal can help – contact us today: http://www.lineal.co.uk/contact/

 


Lineal Expands with new Premises

Lineal is pleased to announce its successful move from Loxhore to its new offices in Unit 7, Riverside Court, Barnstaple, North Devon. The new offices add increased capacity and will provide our customers with significantly more reliable connectivity for remote-access cloud services.

“Our new office is a step up for us” explained Head of Support Matt Norris, “We’re especially pleased that the new premises give us greater scope to interact directly with customers, to offer a wider range of services and equipment, and to invest in a larger team of staff for Lineal’s future.”

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In addition to private meeting rooms and equipment workshop, the Riverside Court site includes an enlarged staff working room and our Pearson VUE -authorised test centre. The new work space supports a team of ten, with a range of specialised disciplines crossing software development of our SQWLWorks software, technical support, consultancy, marketing and administration. With the move also come new products: Lineal now offers businesses the unified Communications platform Shortel, Office 365, and disaster recovery services.

Just off Castle Street, Barnstaple, contact details and directions to Lineal’s new offices at Riverside Court can be found on our website here.

We’re currently recruiting staff to join our growing team – you can learn more about our newest vancancies by clicking here.


Hot stuff: Amazon releases £50 Fire Tablet

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Online shopping giant Amazon have announced they will sell a budget tablet computer, the Fire Tablet, at an advertised price of just £50 from the end of September.

In possibly a promotional world first, Amazon will sell the Fire Tablet in a ‘six-pack’ for the cost of five tablets. Take note education sector; for under £1500 an entire class of 30 children could have personal access to this basic tablet computer.

Nor are there any indications that the Fire Tablet will be poor quality. Like many tablets the Fire will burn on a standard Android system, with the technical specs boasting a 1.3Ghz processor, 8GB of storage space, a 7-inch (171 ppi / 1024 x 600) screen and 7 hours of battery life, all fairly standard for the lower end of the tablet market.

Of course Amazon’s pitch is more strategic than it may first appear – the bargain handheld device allows the massive retail conglomerate another way to promote Amazon video streaming services, Amazon Prime, Kindle Books and other online shopping services.

But commercial clients too could benefit from working with low-cost handheld and mobile devices like the Fire Tablet – here at Lineal we’ve long argued that technology needs to suit your business, not vice versa. Portable access and low outlay means that these tablets allow your digital information to spread into less static or safe working environments – out of private offices and studios, into public places, onto construction sites, factory floors, classrooms, or the remotest of small businesses.

The cost of the device may even ignite interest among some users reluctant to risk moving to a tablet, encouraging them to finally give it a try.

Lineal can help match your tech needs to your business. Learn more here: http://www.lineal.co.uk/contact/

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Keeping your business IT secure – What’s the perfect password?

IT-Security

How to keep your IT Secure

Data breaches can lead to a massive loss of trust among customers, so how do you ensure your IT remains secure?

Despite what many online sign-up forms would suggest, the ‘strongest’ password is not necessarily long and complicated. Whilst complexity makes a password harder to guess or crack with a ‘brute force’ testing of combinations, most security breaches occur from stolen passwords, either physically or by malware attacks.

Very complex passwords do not help in this respect: users still need other IT security, such as antivirus software, errors are more common when typing (particularly on handheld devices) and employees may find complex passwords harder to remember – undermining data security by writing down their login details. The ubiquitous sticky note attached to the monitor is still a trusted solution to working with complex password policies in some organisations!

Routine password changes are a sensible precaution for most businesses, but can make it harder for employees to remember their passwords, leading to the same problem in which users are locked out of work accounts, copy passwords across accounts, or write passwords down at risk of theft.

Phrases can help avoid this problem by making passwords easier to recall: ‘Lineal15theB3st’ is preferable to a 15-digit numeral because a touch of personality adds memorability. Beware profanity though – just imagine trying to explain it to technical support later on!

Here at Lineal we’d also advise against ‘Remember Me’ automated sign-in functions, as well as Windows 10’s new Wi-Fi password sharing ‘Wi-Fi Sense’ Feature, as these make your chosen password redundant.

If you want to see where the future of online security is going, follow the money: most online banking incorporates a two-stage authentication process, requiring both a password and a unique alert code texted to the customer’s mobile phone for identification. This is already a free optional setting for Google, Facebook, Twitter and other popular websites.

Lineal’s advice is to stick to the following basics:

Avoid physical theft:

  • Don’t write your passwords down on a post-it note on your desk! Microsoft has a practical tip: if you absolutely must write a password down, do so in a safe place, without labeling it as a password or to which account it refers. Substitute words should also be used to hide the true password, for example writing ‘Fruit8£’ could refer to a password of ‘Apple8£’.
  • Don’t use an easily guessed word, such as your name, your company’s name, 1234, the name of something on your desk, the word ‘password’, or anything similarly obvious.
  • Never tell anyone your password, and change your password if you suspect it has been compromised.

Ease of Access:

  • If you struggle to remember your passwords, use a password storage program to store some of them. Remember to use a secure password for the program.
  • Mitigate against your own forgetfulness by setting up alternate password recovery options, allowing you to choose more varied, difficult passwords.
  • Consider where users will need to log in from – take full advantage of using numbers and special characters ( ! , £, %, * etc.) for keyboard users.

Preventing digital theft:

  • Use different passwords for your most important accounts, such as online banking.
  • Use two-stage authentication.
  • Maintain up to date anti-virus security software and firewalls on your work desktops, and don’t download untrusted software or open suspicious emails which could be phishing or contain password stealing malware.
  • Consult IT specialists to ensure office networks are protected from outside attacks.

Your security should always be strong enough to give peace of mind. Lineal can provide expert advice and support for securing your IT systems: why not get in contact with us here?

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iPhone 6S, 6S Plus and iPad Pro Release: Apple stays ahead of the pack

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This week saw the hotly anticipated release of the iPhone 6S and 6S Plus, Apple Inc’s flagship smartphone announced in their annual product release that has become as inevitable as the tides.

With the iPhone now accounting for something close to 70% of Apple’s revenue, the 6S and 6S Plus were the main attraction. The new design fixes old durability problems with a stronger case and tougher screen, but added features include the obligatory faster processor, a new rose gold colour choice, and an upgraded 12MP camera – all aimed at keeping ahead of the competition, at least when it comes to performance.

‘3D Touch’ is Apple’s newest technical innovation, making the screen of the company’s newest devices pressure sensitive. This gives users the illusion of screen depth by accurately judging the strength of the screen press, allowing for new capabilities like a ‘peek’ at an app with a gentle touch, and giving Apple another technical edge with which to play the long game.

Not that Apple’s thinking hasn’t been questioned: commercial clients may find the power to shoot high resolution 4k video enticing, but will likely be sceptical at how practical it is to save such high-quality video files on a smartphone.

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iPadPro_Pencil_Lifestyle2-PRINTIndeed, for a company whose founder’s dislike of the stylus is well documented, releasing a large tablet with a stylus appears an open invitation for criticism. Nevertheless this is exactly what Apple have now done, introducing the new iPad Pro, a 12.9 inch tablet, ostensibly optimised for creative use by designers, illustrators and other editors needing a larger screen.

The demonstration of the iPad Pro included the new $99 (£65) stylus, the Apple ‘Pencil’ effortlessly photoshopping a woman’s smile on screen, an illustrative but perhaps ill-chosen example that somehow made it through Apple’s press office without ringing media alarm bells. Appropriate use aside, the technology is nevertheless impressive: the Apple pencil combined with 3D Touch allows pressure sensitive brush strokes on screen drawn with great precision.

This year’s releases represent Apple maturing a little, yet still relying on groundbreaking technical features to stay ahead of the curve.  Apple Inc. shares actually slid two percent to close lower on Wednesday, with investors holding their breath to see whether the new products were enough to really ‘impress’ customers. The tech giant has arguably sacrificed some of the flamboyance of previous years’ releases to concentrate on the innovation needed to outpace rivals, and open more important doors for its own future, including in the form of its renewed invasion into our living rooms with the new Apple TV and tvOS complete with the long heralded AppStore.

Lineal has over 20 years of business experience with Apple Mac, including connecting your mobile devices for working on the move – why not get in touch with us today? http://www.lineal.co.uk/contact/