Apple’s iPhone 6S pressure sensitive 3D Touch screen can even be used to weigh small quantities of materials using a third-party application, users have discovered.
An iPhone 6S screen can be used to hold a measuring container, re-calibrated to zero with a tare function via a web app, and set to display the mass of ingredients placed in the container by measuring the downforce they exert on the 3D Touch screen.
With ‘Windows 10.1’ now barely a month old, and the Microsoft operating system already running on over 12 million business PCs, how fares Microsoft’s free updates strategy?
Windows 10.1 update was released with relatively little fanfare (be honest, you didn’t notice) adds features that, understandably with hindsight, might have been a distraction at the main Windows 10 release back in July.
Packaged within were mainly performance and security upgrades – Windows 10.1 will now boot almost 30% faster than an old Windows 7 system on the same device, the Cortana virtual assistant has some new handwriting recognition skills and there are new enterprise tools for mobile devices. Microsoft Edge runs smoother too, offering previews of tabs before viewing and syncing favourites across devices.
Most importantly, after recent corporate data breaches in the news, Microsoft have added a range of new security safeguards. These including ‘Windows Hello’, supporting enterprise grade biometrics including fingerprint and facial recognition – sadly currently only available for US users.
Aside from controversy surrounding user privacy then (if you didn’t notice your Windows 10.1 update, that’s maybe because Microsoft installed it automatically on your device without asking you) the first free update went ahead with relevant additions and limited fuss.
Starting free updates officially moves Microsoft into line with Apple’s OS X business model that has become the industry standard. Yet limited promotion of Windows 10’s ongoing development risks downplaying Microsoft’s progress.
Which would be unfair, because Microsoft is plainly taking extra care to develop the business security of their product range, including the excellent Office365, Microsoft Azure and now Windows 10.1. Microsoft is clearly listening to business’ fears, and businesses should welcome it.
Some of our own staff experienced printing problems for the Mac version of Microsoft Office 2016 – these have fortunately already been rectified in update version 10.11.1 by a humbly apologetic Apple.
One of the most notable surprises however was the outright removal of functionality that long-time Mac users have had from the earlier days of personal computing.
Apple’s Disk Utility app update has removed the ability to verify and repair disk permissions on your Mac, leaving users with no way to verify incorrectly installed programs with the correct disk permissions to read/write to their hard drive.
At Lineal we’ve always advised users to verify and repair disk permissions after major updates, and even some Apple software regularly flags up as in need of verification.
Apple has made two sweeping generalisations: firstly, that Mac users only need to run software that immediately cooperates with their hardware (a big assumption) and secondly that users will be content to let Apple worry about the details of their computer maintenance.
Personal computing today feels a little less personal. Mac users have become used to the idea that Mac updates are very reliable, and worthwhile installing promptly – yet the sudden removal of longstanding features puts this in doubt for the first time.
Should we all trust manufacturers? A question for Volkswagen.
Lineal can offer Tech Support for a range of Apple devices: get in touch with us today via 01271 375999 or contact us online.
A cloud-based phone system allows users to cleverly route incoming calls to the right place, by any method you choose – service level, skill matching, customer identity, caller location or simple priority. By deploying a smart call routing system to direct calls to the right person you can ensure that the customer spends as little time as possible holding on the line and gets their query answered.
In order to better serve customers when they call, ShoreTel’s unified communications platform can be configured to give members of your team the relevant details at their fingertips – such as simple screen pop-up containing a customer’s information. This helps your customer service team deal with queries faster, and in a more informed manner.
Being away from the phone need not be a barrier to SMBs either: voicemail and fax can also be routed onwards into transcribed email, so mobile working won’t hold you back from interacting with customers promptly. ShoreTel’s data also integrates with common CRM systems, seamlessly stitching the different strands of your business’ existing work flow together. Operating a business with a small staff, on the move, or across multiple locations? ShoreTel is made for you.
ShoreTel Connect’s Contact Centre is based around a monthly subscription service rather than a big hardware investment – a much more cost effective option for smaller businesses and ensuring a faster return on investment (ROI). Yet the true investment is in your reputation as a company – as a trusted business that is efficient and responsive to your customers’ needs.
Don’t get stuck holding: explore ShoreTel today.
To learn more, speak to somebody from Lineal today – call us on 01271 375999
Cyber crime is finally set to become the UK’s most common crime type, following inclusion in the latest crime figures from the Office for National Statistics (ONS).
This re-classification comes only days after news headlines emerged that an Eastern European crime group successfully used ‘Dridex’ malware to steal over £20m from UK bank accounts via thousands of infected PCs in the UK.
The 2015 National Strategic Assessment from the National Crime Agency estimates that losses due to cyber crime in the UK now amount to a staggering £16 billion annually. The NCA also asserted that the theft of large amounts of private companies’ data still faces ‘considerable under reporting.’
Nowhere is this more threatening than for those in the financial services industry, where both reputations for reliability and access to funds make IT security of paramount importance, requiring compliance with the strictest procedures for identity validation, network safety and fraud detection.
All businesses need to be prepared for the future, where cyber crime is likely to become more sophisticated and UK companies may be expected to demonstrate greater data protection measures. This week Microsoft promoted it’s Financial Services Compliance program in connection with Office 365 – making assurances (aimed squarely at businesses in the financial sector) of direct access to staff and resources to ensure that Microsoft Office cloud services comply with financial security regulations.
Greater awareness of cyber crime amongst Government figures, the media and the public can only be a good thing, but ultimately it still remains very much up to the individual to ensure their IT systems are secure – before the worst happens.
More than 70% of businesses fail after significant data loss. Lineal can install a range of security measures to safeguard your business IT systems and data – enquire today via: http://www.lineal.co.uk/contact/
Apple launched the new OS X 10.11 El Capitan to Mac users yesterday, in the latest free update of its trademark operating system.
The new offering is not a revolution, but an evolution of Apple’s OS X Yosemite released last year, with the newest version including a host of tweaks to improve performance and ease of use.
Having test-driven the software, Lineal staff had the following initial verdicts on El Capitan:
Immediate downloads are for die hard fans – even with 60+ Mbps download speeds, it took us several hours to download the full version today, less than one day after release. Conversely, some of our team managed to download it hours after release in under 20 minutes. Early download performance seems very inconsistent, presumably due to global load on Apple’s servers. For a more user-friendly experience, be patient and download over the weekend.
We liked the new multitasking tools, including the Split View window management system highly reminiscent of Microsoft Windows 10, but even more useful on Apple’s smaller screen MacBooks.
El Capitan improves performance behind the scenes, loading a test PDF file around 50% faster, and improving battery life in the process. Finder also shows a greater initiative, intelligently understanding ‘edited yesterday’ and similar phrases to speed up searching for your files.
Safari finally gets a refresh that includes pinned tabs, allowing for a more efficient way to keep persistent information open. This has been possible in Chrome and Firefox for some time so it’s good to see improvements to Safari to complete the user experience compared to the rivals.
Several of Apple’s most basic apps have received an overdue refresh – for example Notes, where users will find they can now add hitherto excluded images and video if needed, along with a few basic formatting options. Shake your mouse cursor and it will swell in size so that you can find it easily. Apple hasn’t changed – these are thoughtful touches.
Overall OS X El Capitan is a solid, if somewhat modest, revision to Apple’s software range, which clearly has not been rushed to release. The new features have been developed with care and the real draw is increased performance. Both are worth waiting a day or two for though, giving other users time to test the new system, and yourself a less stressful update.
Data breaches can lead to a massive loss of trust among customers, so how do you ensure your IT remains secure?
Despite what many online sign-up forms would suggest, the ‘strongest’ password is not necessarily long and complicated. Whilst complexity makes a password harder to guess or crack with a ‘brute force’ testing of combinations, most security breaches occur from stolen passwords, either physically or by malware attacks.
Very complex passwords do not help in this respect: users still need other IT security, such as antivirus software, errors are more common when typing (particularly on handheld devices) and employees may find complex passwords harder to remember – undermining data security by writing down their login details. The ubiquitous sticky note attached to the monitor is still a trusted solution to working with complex password policies in some organisations!
Routine password changes are a sensible precaution for most businesses, but can make it harder for employees to remember their passwords, leading to the same problem in which users are locked out of work accounts, copy passwords across accounts, or write passwords down at risk of theft.
Phrases can help avoid this problem by making passwords easier to recall: ‘Lineal15theB3st’ is preferable to a 15-digit numeral because a touch of personality adds memorability. Beware profanity though – just imagine trying to explain it to technical support later on!
If you want to see where the future of online security is going, follow the money: most online banking incorporates a two-stage authentication process, requiring both a password and a unique alert code texted to the customer’s mobile phone for identification. This is already a free optional setting for Google, Facebook, Twitter and other popular websites.
Lineal’s advice is to stick to the following basics:
Avoid physical theft:
Don’t write your passwords down on a post-it note on your desk! Microsoft has a practical tip: if you absolutely must write a password down, do so in a safe place, without labeling it as a password or to which account it refers. Substitute words should also be used to hide the true password, for example writing ‘Fruit8£’ could refer to a password of ‘Apple8£’.
Don’t use an easily guessed word, such as your name, your company’s name, 1234, the name of something on your desk, the word ‘password’, or anything similarly obvious.
Never tell anyone your password, and change your password if you suspect it has been compromised.
Ease of Access:
If you struggle to remember your passwords, use a password storage program to store some of them. Remember to use a secure password for the program.
Mitigate against your own forgetfulness by setting up alternate password recovery options, allowing you to choose more varied, difficult passwords.
Consider where users will need to log in from – take full advantage of using numbers and special characters ( ! , £, %, * etc.) for keyboard users.
Preventing digital theft:
Use different passwords for your most important accounts, such as online banking.
Use two-stage authentication.
Maintain up to date anti-virus security software and firewalls on your work desktops, and don’t download untrusted software or open suspicious emails which could be phishing or contain password stealing malware.
Consult IT specialists to ensure office networks are protected from outside attacks.
Intel have announced the release of their new Skylake processors – their sixth generation of processor chips using multiple cores to combine greater processing power with lower energy consumption.
The new chips will boast around a 60% performance increase for a standard PC, with overclocking capabilities and other features clearly aimed at capturing the higher end of the gaming market and similar. There are also more rudimentary improvements behind the scenes: for example supporting multiple 4k displays, and optimising for new connections expected on the next generation of laptops, including USB Type-C and Thunderbolt 3.
Skylake’s greatest asset however will be remarkably more efficient power-use. Intel believe superior energy efficiency (and less overheating) will allow more devices to operate without the need for internal fans, saving device weight, size, manufacturing costs, environmental costs, maintenance on moving parts, and prices for consumers. Their smaller models, Core m3, m5 and m7, will also help corner the market on more portable devices, saving weight and critical battery life in the tablets and smartphones of the future.
Intel must realise their market is changing and that it will be harder to keep selling new processors. Both Microsoft and Apple now offer constant upgrades to their Windows 10 and OS X Yosemite operating systems via free downloads – such that users are no longer forced to buy a new computer or package when they wish to upgrade. The IDC estimated last Novemberthat new tablet sales were also slower than the industry expected, as users hold on to older, well-built devices longer than expected rather than purchasing newer models. Hard drive capacities, in devices of all sizes, will only increase.
This all leaves Intel with a sales challenge – how to sell computer hardware to a world that doesn’t necessarily need or covet new devices as regularly? Skylake must provide new opportunities to manufacturers to push the boundaries of what can be achieved with a better chip to drive fresh sales across the industry.
Expect to see Skylake processors become available by the end of 2015, with the PC market picking up the range fully in the New Year.