Google Workspace Individual announced – new teleconferencing functionalities for SMBs

Google Workspace, previously known as G Suite, was launched back in October 2020 and served as a combination of Google’s apps such as Docs, Slides and Gmail which was only available for businesses and enterprises initially who paid a subscription fee for a G Suite business account.

The standard Workspace productivity site service has now been made free to everyone with a Google account and this is set to see growth to the already three billion strong Workspace users currently as Google attempt to rival both Microsoft Teams and Zoom in the videoconferencing and workplace collaboration market spheres.

Workspace’s recent updates have included a plethora of new functionalities including changes to Google Meet to enable collaboration equity, the development of ‘Rooms’ in Google Chat to ‘Spaces’ and new privacy/security settings across Workspace.

A highlight of the new security features introduced is that Google will offer users client-side encryption where they will be able to shield their data with encryption keys they possess making the data indecipherable to Google themselves or potential cyber criminals.

One major feature of the 14th June update rollout was the announcement of Google Workspace Individual. Priced at $9.99 per month, Workspace Individual expands the productivity suite’s availability to small businesses with options to upgrade their Gmail accounts for calendaring, email newsletter and video chat capabilities.

Google states that Workspace Individual allows the user to “create a secure collaboration space in Google Chat to keep everyone up-to-date, share ideas, and keep track of all your important info in one place, from videos and pictures of your last trip to a Google Sheet of your family’s annual budget”

Workspace Individual is deploying out soon to six markets, including the United States, Canada, Mexico, Brazil, Australia and Japan.


Android users suffer random app crashes

Android users around the world have reported problems with apps crashing randomly, following a widespread fault with WebView.

In particular, the problem seems common to email clients including Google Gmail, Microsoft Outlook, Yahoo! Mail and more – with one early warning sign being the repeated display of messages warning that apps ‘keep closing’.

It’s as yet unclear how the bug found its way into the live build of so many users’ hardware. In a statement, Google acknowledged they are aware of the fault, and advised users looking to self-fix the problem to uninstall Android System WebView.

A further fix was issued to Android as of 11pm Pacific Time on Monday which updates WebView directly. Webview is a piece of software which helps load content from the web and receives regular updated alongside Google Chrome.

So far only Google and Samsung support have acknowledged the issue directly, although it’s likely to affect all recent Android phones not yet updated to Chrome version 89.0.4389.105.

 

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GSuite Rebrands as Google Workspace

Google have re-branded GSuite as Google Workspace, in an effort to consolidate the Google software brand for business users.

The re-designed platform brings Gmail, Google Drive, Google Docs apps, Google Meet and more all under one banner more officially, and follows other recently announced updates to the platform including new file deletion rules for Google Drive.

New collaboration tools for the post-lockdown world have been added – including simpler sharing of co-authored documents, previewing documents before opening them, and introducing popout video calling during co-authoring.

collaboration


“…We’re bringing Meet picture-in-picture to Gmail and Chat, so you can actually see and hear the people you’re working with, while you’re collaborating.”

Google Workspace Blog


More eagle-eyed customers will notice that Google’s GSuite license types have also been adjusted: although UK users may see a price cut in the overall monthly cost, the corresponding apps and services available to each user have also been limited to reflect this.

Existing Gsuite customers will not face contract changes for at least 12 months, although redesigned app icons and extra features will begin appearing during October 2020, and new Google Workspace customers will be expected to choose from the new licensing packages immediately.

More information for both existing and new customers is available on the officially rebranded Google Workspaces Blog here.

 

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Google Drive Trash will soon auto-delete your old files

Google Drive trash will soon impose a new 30-day automatic deletion deadline on trashed files.

At present users may delete files, but these are retained indefinitely in their Google Drive trash until deleted manually – causing a loss of storage space, encouraging hoarding of files, and convincing users that they need not worry about file retention limits.

The change, which begins on October 13th, brings Google Drive more into line with Gmail and other free Google Services – as well as rivals such as Microsoft OneDrive and Dropox – which also auto-empty trashed files after set periods. New warnings inside Google Drive will notify all users.

You can learn more on the GSuite updates blog, published here. As before, G-Suite admins will have the ability to recover post-trash deletion for a further 25 days, although this is a hard limit and only available for active users.

We’ve written before about the need for businesses to think carefully about cloud-retention. Post-trash files are not held indefinitely, such that organisations need a plan for accidental and malicious deletion – such as 3rd-party automated backup of their cloud accounts.

 

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Number of Covid-19 Scams Explodes

The volume of Covid-19 scams and phishing emails has increased dramatically in recent weeks according to cybersecurity authorities.

Email security software and cybersecurity provider Barracuda Networks has reported a 667% increase in phishing emails throughout the pandemic.

Common scams include pretending to represent Government, law enforcement or medical authorities to obtain information or financial payment, blackmailing users with threat of infection, donation requests for fake organisations, and malware distribution – including one new ransomware even dubbed ‘Coronavirus.’

Barracuda Covid-19 email scams graph

Via Barracuda: Source 

In a joint statement published in April, the UK National Crime Cyber Security Centre and US CISA (Dept. of Homeland Security) notes the sudden rise in Covid-19 scams, and even highlight instances of SMS text-messaging phishing attempts mimicking UK Government text alerts.

In the example cited, a fake compensation payment is offered to entice the user to hand over details via an imitation UK Government website.

covid-19 scam sms phishing example

There has also been a growth in online hackers and trolls targeting Zoom and other video conferencing platforms. Users unfamiliar with this kind of software in particular may prove an easy target for cyber criminals.

Phishing scams are part of a larger trend of online Covid-19 themed fraud. In March, the NCSC removed around 500 fake online shops claiming to be selling fraudulent virus-related items over the internet.

Google currently estimate that Gmail filtering is blocking over 100 million phishing emails each day, and that almost 20% of online email scams now refer to Coronavirus (around 18 million) – likely to be the largest phishing ‘theme’ in history.

 

For cybersecurity expertise and assistance, please contact Lineal today.


Your Google GPS Data shows a UK in Lockdown

Google have released aggregated smartphone location data which shows the UK under lockdown.

According to the newly published ‘Community Mobility Report’, in which Google GPS data from the location settings of Android phones is broken down by country, the UK has seen a dramatic drop in those going outside during March, as people stay in lockdown for the duration of the Covid-19 crisis.

google gps data summary

‘Retail and Recreation’ visits, which includes restaurants, cafes, shopping centres, theme parks, museums, libraries and cinemas are down 85% against normal rates, and ‘Parks’ show a 53% decrease.

‘Transit Stations’ including public transport hubs are down an astonishing 75% as people remain at home rather than travelling.

‘Grocery & Pharmacy’ visits show a smaller decrease, at 46%, as people continue to shop sparingly for essentials.

google gps data devon

However, Google GPS data varies across the UK – with Google warning readers not to compare rural and urban areas. Remoter parts of Scotland and Wales are less consistent both in lockdown severity but also available data to measure.

This measurement difficulty is something also noted by the Kings College Covid-19 sympton tracker app, which gathers self-reported data from across the UK and has risen rapidly up the Google Play and Apple App Store app charts in recent days.

Data for Devon suggests the lockdown is being observed slightly more strictly, with even lower rates of shopping and leisure trips being made compared to the UK average, but marginally higher attendance at workplaces and at public transport hubs.

You can find the Google’s COVID-19 Community Mobility Report for the UK and other countries here.

 

For IT Support and technical expertise, please contact Lineal today.


Google Chrome Adds a Hacked Password Alarm

Google Chrome 79 will contain a Chrome hacked password alarm to notify at-risk users.

‘Password Checker’, which first appeared in October, will regularly compare user passwords saved in-browser against publicly-known data breaches.

The service will feel familiar to those who’ve tried the (often terrifying) but essential https://haveibeenpwned.com/ – which shows visitors where their email addresses have been compromised.

Chrome’s update is being gradually rolled out to new users, and is available within Settings > People > Sync and Google Services > Other Google Services, and is named ‘Warn you if passwords are exposed in a data breach.’

The alert mechanism is just the latest in a series of attempts to push users to safer browsing: 2019 also saw Google Chrome actively warn users of websites without valid security certificate, and penalise such websites in Google search rankings.

Chrome 79’s new hacked password alarm mechanism should prompt systematically when account credentials need password updates, and allow users to keep their accounts secure.

 

For IT support and cybersecurity expertise, contact Lineal today.


Google Apologises for Chrome Experiment Gone Wrong

Thousands of devices were left with broken browsers this week, after a Google Chrome experiment rolled out a hidden change to the world’s most-used browser.

Launched exclusively on ‘stable’ versions, the update left IT admins around the world puzzled at blank tabs that refused to load.

The test initiated a new WebContents Occlusion feature, designed to reduce Chrome’s device resource use for tabs while not currently being viewed – no doubt part of Google’s effort to address Chrome’s reputation for heavy resource usage and the ever-increasing pattern of users deploying more and more tabs during the shift to cloud services.

Online forums were suddenly filled with complaints from system admins fielding complaints from users and businesses all over the world – including US wholesaling giant Costco, who claimed their entire call centre environment was unavailable.

Larger organisations typically use device control to specify applications such as which browser an employer uses – which left System Admins at large enterprise businesses unable to simply direct users to an alternative browser, and furious that Google can roll-out unexpected changes to the platform.

 

Google has now issued an apology:

“After the rollout, we received reports that in some virtual environments, Chrome on Windows displays a blank page, which may be because Chrome mistakenly believes it’s covered by another window. As soon as we confirmed the reports, the feature was disabled.

“If Chrome on Windows is displaying blank pages, restart Chrome. On the next start, this feature will be disabled.

We also want to provide an explanation of how this change was rolled out. For some features, Chrome uses a gradual rollout process that happens more slowly than the main rollout. This allows us to quickly revert a change if we discover a bug that wasn’t uncovered in prior testing.

Once we received reports of the problem, we were able to revert it immediately. We sincerely apologize for the disruption this caused.”

 

For IT Support and expertise, contact Lineal today.


Google hit with €4bn Android anti-competition fine

The European Commission has issued Google with a €4.34 billion fine for Android anti-competition practices, after ruling the popular operating system unfairly cemented the dominance of Google Search.

The EC found Google had, via ’significant’ payments to smartphone manufacturers, ensured exclusive installation of Google’s own search application, and bundled Google apps such that selectively omitting services was impossible on the mobile platform prior to release.

More than 95% of all searches on European Android devices are made via Google search, testifying to the search giant’s unprecedented reach via pre-installation.

Many users (as Microsoft’s Bing search engine can surely attest) never change their system defaults, and although many rival search and browser providers are available for Android, these must be installed separately, often via Google Play.

Many will remember similar court battles fought between the US Government and Microsoft, resulting in the former’s eventual ruling that the latter had unfairly influenced the market via pre-installation of Internet Explorer, and creating the convention of an initial default browser choice on all new Windows PCs.

Microsoft eventually paid $561 million, but also continued losing ground to rival web browsers, including Google Chrome, among those using the internet on their operating system. Since 2013, the number of affected devices (particularly handhelds operating various versions of Android) has increased hugely. In future, new Android devices may be forced to include a similar initial search/browser selection, to help maintain consumer choice.

Google has defended its actions throughout, and has already announced it will appeal the decision, with the case expected to continue for some years.

 

For technology expertise and support, contact Lineal today.


Google One to Google Drive your Life

Google looks set to replace Google Drive with Google One, a broader ranging storage service designed to incorporate storage across a whole range of Google services.

Google One will be available with up to 15GB storage for free (as with Google Drive now), $1.99 a month for 100GB, $2.99 for 200GB, 2TB for $9.99. It’s not yet clear whether these prices will be adjusted for UK users.

Drive users will be migrated to the new service over the ‘coming months’ and can stay updated by email by subscribing with Google here.

Google Drive has been able to handle direct sync from Android’s photos app, and more advanced tasks like full PC backup, or on-demand file sync on the business version, for a while now – but the new platform unifies the offering under a shared storage allowance.

There are also other nods to a more ‘iCloud like’ service – including shared plans for families, a support service, and promotional customer benefits like discounts for other products.

For now, the new app appears to be a unifying ‘personal’ platform (rather than a more formal ‘work’ platform like Microsoft Office 365.) Google are hoping to centralise your personal life such that desktop PC files, data and media generated by a whole pantheon of Android apps all will are share a central storage plan. The tech giant’s target of making ‘life simpler and less cluttered’ with Google One is being kept at arms-length from G-Suite business customers.

One simple way to get more out of Google? If you’re using Android, this could make a lot of sense.

For assistance and advice in adopting cloud-based technologies: contact Lineal today.


4 Hidden Google Games for your Coffee Break

Google search is by far the world’s biggest search engine (sorry Bing), but some of its more hidden Google games, apps and tools are lesser known – a reward for a lucky few.

Got a few minutes to kill? Here’s some of our favourites:

 

Chrome Dinosaur

Google T-Rex Run

Google’s Chrome browser contains an offline game for when your browser can’t connect to the internet: T-Rex run charts the journey of a pixelated dinosaur in her/his quest to reach the right hand-side of the screen.

Press space bar to begin, jump over obstacles and try to set a new high score. Perfect for killing a couple of minutes when your router is re-starting.

For those with a frustratingly reliable internet service, an online version of the Chrome T-Rex Runner is available here.

 

Go Stargazing

Google Sky

Like Google Earth, Google Sky allows you to explore the heavens with useful overlays for learning the constellations, and zooming into high quality NASA photography of distant galaxies where available.

For extra wonder, search out the ‘Ultra Deep Field’ image, captured by the Hubble Space Telescope in 1995 – the furthest optical point humanity has ever seen.

 

Make Music

For the creative-type, Google added this guitar widget to its hidden Google games in 2011. Move your mouse over the strings to compose a musical masterpiece, and record your jamming session with a handy record function.

Google Guitar

 

Google Doodle Pacman

hidden google games

Google’s doodles have become an almost daily feature – celebrating everything from the World Cup, the birthdays of famous inventors and the anniversary of beloved 1980s classics.

The doodles normally link to a relevant search term intended to educate, but just occasionally games – such as a wonderful ‘Google-themed’ Pacman widget from 2010.

The productivity team over at RescueTime estimate that Google’s heartwarming arcade game was actually played for over 4 million hours by distracted office-workers worldwide, costing roughly $120m in lost employee productivity.

Lineal’s IT team can in no way condone such behaviour. Now get back to work.


Google Drive to be Replaced (Sort Of)

Google Drive client will be replaced with separate Personal and Business applications from March 2018 – here’s what you need to know.

Officially deprecated already according to Google, the existing Google Drive desktop folder (an automatic excuse for an argument among team Lineal) will instead be led-by its existing backup and sync facility in the personal edition of the new software, becoming Google ‘Backup and Sync’.

New users will already be prompted to install the inelegantly named ‘Backup and Sync’ when downloading Google Drive’s old desktop client.

Functionally similar once you become familiar with where the application resides and make a desktop shortcut for the file, backup and sync computer backup can be denied if you’d prefer to configure your Google Drive client to run like the old version.

Attentive Google Drive users will note the software itself has only changed emphasis – Google Drive has had the ability to backup an entire PC or Mac’s designated folders for some time, but the new client prioritises this such that users are encouraged to work this way by default, and put ever more of their data into the cloud automatically.

Backup and Sync

For business users of Google Suite, Google Drive’s downloadable client becomes ‘Drive File Stream’ – making Google Drive’s desktop presence an excellent ‘files-on-demand’ application akin to Microsoft’s OneDrive’s latest enterprise update.

Cloud-based files will be available if you are connected to the internet, but won’t automatically sync a local copy unless prompted to – helping larger organisations cut down on both the amount of both network traffic and unnecessary storage use on user devices. Your laptop just became a kind of Chromebook: very efficient for space and allowing much better use of high-performing SSD storage on ultra-portable devices.

Team Lineal are particularly impressed by Drive File Stream, but can’t help but feel the distinction will be confusing to less-technical users. Where Google Drive shines is in it’s simplicity: and this might become a little tarnished from next year.

For Cloud computing assistance and support: Contact Lineal.


Chromebooks to run Android Apps

Chromebooks

Chromebooks will soon run Android apps, after Google announced their Chrome and Android operating systems are to become fully compatible.

The minimal hardware, low cost, web-access laptops will now mirror existing Android smartphones and tablets. Apps available through Google Play on Android will operate fully on Chrome OS, granting many third-party software developers access to the rapidly growing numbers of Chromebook users out there.

The announcement itself comes at a fascinating time for Chromebooks, which with over 2 million devices purchased according to data from IDC analysts, outsold Macs in the United States for the first time during Q1 of 2016.

The popularity of Chromebooks, especially in sectors where cost-effective, limited capability devices are favoured (such as in education, or to equip remote workers) have been a surprise hit – which could have some interesting consequences for the industry.

Will the new capabilities spook Microsoft and Apple? Entirely possible: with most of the big brand hardware manufacturers releasing Chromebook models of their own, it’s clear that both the hardware has become widely available and the concept itself has taken flight.

More importantly, the traditional argument for buying a Windows PC was the use of Windows exclusive desktop applications, such as Microsoft Office. Office 365 and similar apps has been fully mobile on portable Android devices for a while now, but many users still prefer a larger screen with a keyboard for document processing – forcing them to buy a traditional desktop PC at traditional costs.

With a wide range of these ‘PC’ type apps becoming available on your Chromebook, that’s about to change.

 

For IT hardware products, advice and support – contact Lineal today: 01271 375999