Gamma Communications have officially released a new version of their flagship ‘Collaborate’ softphone app for desktop and mobile.
Collaborate extends your work phone functionality to a convenient app that runs across many device types, allowing phone system users to escape their desk phone, and communicate from a far wider range of workplace environments – as well as route calls intelligently in the cloud, regardless of the physical layout of the organisation.
With nearly three-quarters of a million Horizon end-users across the UK, Gamma Horizon’s cloud-hosted phone systems are already a technology titan of the British workplace.
But that workplace is ever-changing – with huge numbers of knowledge-workers operating either remotely from home, via co-working spaces, while travelling or across multiple sites, phone users are no longer anchored to a plastic deskphone.
Openreach are also scheduled to completely turn off the traditional analogue PSTN network (including ISDN) by 2025, forcing businesses to choose the future of their telecoms.
Version 2 introduces a significant visual refresh to the platform, and already appears more reliable in typical marginal call scenarios (such as when transferring external calls with mobiles.) In addition to immense bolt-on phone flexibility, Collaborate also adds Instant Message, Video/Conference Calling, Status Notification and more under one roof, for a convenient unified communications solution that is perfect for small to medium-sized organisations.
Collaborate Version 1 users will receive prompts to update from the legacy version from April 11th, which is expected to be moved to end-of-life in the near future.
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