Dear All,


As Christmas approaches and 2023 draws to a close, I am writing to let you know that Lineal’s offices will be closing for the festive break as follows:


Christmas – from 17:30 Friday 22nd Dec 2023, until 09:00 Tue 2nd Jan 2024

Our Client Portal, [email protected] and our voicemail will be monitored periodically.


2023 has been a groundbreaking year. It seems hard to believe that free, accessible natural-language artificial intelligence was launched to the public just twelve months ago, and yet already the technology has begun impacting our working lives. This next leap forwards will almost certainly find powerful new applications we’ve barely considered, and if you’ve not yet had chance to try out an AI app for yourself – give it a go!

This summer, Lineal were pleased to pass our first year independent audit of two ISO certifications (ISO 9001 & 27001) with flying colours. High standards of quality management and information security management are essential to supporting our customers, and I would like to thank our team for their continued hard work.

That work covers a wider range of disciplines than ever before: from cyber security audit exercises, to end user training and mobile app development, we’re intent on making sure Lineal offers essential knowledge in all the areas of technical expertise your business needs. 2023 saw our team achieve some of our highest ever scores in customer feedback, but also gave us key areas to focus on improving further.

In September, the UK-wide ‘Stop Sell’ on analogue telecoms services officially came into effect – as Openreach’s ‘Big Switch Off’ began to really gather pace. In 2024, every business should be thinking carefully about the transition to the next generation of broadband and telecommunications technology. Lineal is on-hand to help you do this successfully before the final deadline arrives, so please just speak to our team.

Next year we’re planning to release version 11 of our flagship SQLWorks ERP software. SQLWorks continues to help businesses revolutionise their operations – across manufacturing and production control, intelligent stock and order processing, to ever-more advanced financial management… and now business intelligence. We can’t wait to show you all that we’ve got planned – visit to discover more.

Thank you once again for your continued trust and support – we look forward to another year of successful collaboration, growth and shared achievements. An exciting New Year is just around the corner, but for now may your Christmas offer a restful break and time with your loved ones.

Yours sincerely,


Mike Matthews

Managing Director

Lineal Software Solutions Ltd.