With the ability to provide remote support, Lineal can resolve a problem as soon as it arises, often without the need to visit your site, providing you with as little downtime as possible. Lineal can remote control any PC within your organization and talk the user through any difficulties that they are experiencing. This technique can also be used for administering your network and maintaining your servers.
Remote access support is the same procedure used by most in house IT departments, but in the event that a fault cannot be fixed remotely, we are also able to visit within 2 hours.